Reviews (4,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.
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Great app with good performance.
All kinds of pages can be created freely. Excellent!
Even though we were on holiday, they were very quick to respond.
Have been using this App for nearly 2 years now, and it offers the best support for any supplier I have ever contacted. They are fast, polite, effective and always making sure you get what you need. The app is easy to use and extremely versatile. Highly recommend.
Flexible and versatile, GemPages helped us with everything we have ever needed in terms of designing sub pages, landing pages, custom product pages an much more. Chris and the support team are super friendly and help with every problem.
Highly Recommended.
5 stars for a good builder but -2 stars for poor customer relations.
Good app, but seems to be under new management and the new management is not very accommodating. I signed up last year and liked the app. But then when doing some construction on the site recently, the app was inadvertently deleted. Well, turns out they have increased pricing since I installed it before and they are not willing to honour the price I was previously paying. Yes, my bad for deleting the app. But also their bad for trying to squeeze me for more money instead of keeping a happy customer happy. So, I am moving to a different builder as I am not eager to work with this team any more since they are not eager to work with me.
Just got started and am loving it. Within days I redesigned my homepage and product pages and am already noticing a higher conversion rate. Customer support is excellent too!
Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!
Happy Selling!
Cindy | GemPages Customer Success Team
Only app I found that does everything. Don't need to download anything to your computer. Pricing is good. It is very simple to use you can brand your store very easily with this app. Truly the best on market
Janie from GemPages is the best customer support ever and the app is the best in the Shopify Marketplace. You can use it immediately and GemPages will help you with any custom code. I high recommend GemPages!
Gempage's customer service is a huge reason I love Gempage. They will not only solve Gempage problems for me, but also give me constructive suggestions for other problems. I recommend them.
I think this app will be beneficial. There are plenty of videos and printed text to explain things. It's just there is so much to get a handle on. The chat help function is slow to get connected to someone to help out. Once I did get someone to help me, he was very knowledgeable and answered my questions quickly.
Dear Brent,
Thank you for your positive rating and for sharing your insights about our GemPages app. We're thrilled to hear that you find our resources beneficial and our support knowledgeable.
We apologize for any delay you experienced in getting connected with our chat support. We've been handling a high volume of customer inquiries, and your patience is greatly appreciated. Rest assured, once we've connected, our commitment to speedy issue resolution remains steadfast.
Your satisfaction is our top priority, and we're here to assist you with any questions or challenges you may encounter. If you need further support or have more questions, please don't hesitate to reach out. We're always ready to help.
Best regards,
GemPages Support Team
These guys are amazing. Whenever I need they are there for support. The app works like a charm. Even if I 'm not a web designer, I began making my own sites , because these guys are always there for help and the app really works and can do virtually everything.
Thank you so much for leaving us a review!
It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.
Please let us know if there's anything else we can help you with.