Reviews (4,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.
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Wat een service! Ik had een aantal problemen waar ik niet uit kwam en het service team van Gempages heeft dagen lang gewerkt om mijn site te krijgen op de manier zoals ik wil.
the support es perfecty, i love this app
I am writing to express my sincere appreciation for the outstanding support I received from your technical support team. The representative I interacted with was exceptionally kind, incredibly informative, and extraordinarily supportive throughout the entire process.
From the moment I reached out, they demonstrated genuine empathy and a patient demeaner that immediately put me at ease. They listened attentively to my concerns and asked insightful questions to fully understand the issue at hand. Their extensive knowledge and expertise were evident as they provided clear and detailed explanations, making complex technical concepts easy to grasp.
What truly stood out was their unwavering commitment to ensuring my problem was resolved. They went above and beyond, offering step-by-step guidance and practical solutions that were both effective and efficient. Their positive attitude and reassuring tone made a potentially stressful situation remarkably smooth and manageable.
This experience has significantly enhanced my perception of your company. The level of customer service I received was exemplary, setting a high standard for technical support. I am genuinely grateful for the assistance provided and feel confident in knowing that such a dedicated and capable team is available when needed.
Thank you once again for the exceptional service. It has made a lasting impression, and I will certainly recommend your services to others.
I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you
Dear SecretOfTea,
We deeply apologize for the unpleasant experience you have encountered. We recognize that we should have provided more prompt assistance and are working diligently to expedite our support processes.
Your feedback is invaluable, and we are committed to improving our service to better assist you and all our customers.
Should you encounter any difficulties, please do not hesitate to reach out again. Our support team will do their utmost to assist you.
Thank you for your understanding.
Best regards,
GemPages Support Team
Great! When I had questions, the customer support team quickly helped me resolve them.
Harry was the best! He resolved the issue that i had woth the collections not showing. Good job!
GemPages is next level! It's incredibly user-friendly, allowing me to build half my website without any coding experience. While it has a few quirks, the amazing customer service team is always quick to help resolve any issues. One of the most worthwhile subscriptions.
Great functionality and support!
Very helpful! Thank you, Harry!
They are very long to answer, bad support.
Dear Gemstaria,
We sincerely apologize for any inconvenience you experienced. It is never our intention to keep our valued customers waiting. Please be assured that we are actively working to enhance our services and aim to provide you with a much better experience moving forward.
Thank you for your understanding and continued support.
Best regards,
GemPages Customer Support Team