Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

August 22, 2024

If you want a beginner layout design, you can choose the gem page, but if you want a webpage with transition and animation, you must search for another web design platform. Gempage can't provide transitions and animation and does not support importing transitions from other web design platforms. In hook and crook you want transition then they provide other service which is paid. Means first you have to pay for gempage pro plan for enable there pro function and then buy another plan for animation and other things. This is not win-win situation in gempage and their customer. Waste of money.

Levathon
India
20 days using the app
GEMCOMMERCE CO., LTD replied October 2, 2024

Dear Levathon,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While we strive to accommodate as many customization requests as possible, there are certain advanced design elements, such as complex transitions and animations, that may require additional specialized services. Our team is always happy to help within the capabilities of our platform, but for highly customized features, we sometimes need to recommend external solutions to ensure the best outcome.

We understand your frustration and appreciate your understanding as we work to continuously improve our offerings. If you would like to discuss your concerns further or explore how we can better assist you, please don’t hesitate to reach out to our support team.

Thank you again for your feedback.

Best regards,
GemPages Customer Support Team

July 20, 2024

Absolutely fantastic support. I've reached out for a few design and function changes and they respond very quickly and have delivered exactly what I need everytime.

Eagle Pen Company
United States
Almost 5 years using the app
August 16, 2024

I love it! So helpful. Wirth every cent!

Bino of Sweden
Sweden
About 1 month using the app
August 7, 2024

GemPages allows any beginner and novice to build beautiful landing pages like a professional. The best part is that you get 24/7 support from their team who will go in depth and out of their way to guide you and help you out if you're stuck somewhere or unsure about something. Highly recommended and big shout out to Annie Nguyen.

Huxey
United Kingdom
4 months using the app
July 26, 2024

Their support team is incredibly accommodating! I would recommend them to everyone, including those new to web development, as you can easily run your website with their assistance.

Nano Singapore Shop
Singapore
Almost 2 years using the app
August 1, 2024

The customer service is great. An time I'm not sure how to do someitng the support team quickly responds with detailed instructions.

I wish other app suport was as good as GemPages!

11/10

Sarizza
United States
8 months using the app
August 18, 2024

I’ve been using this app to create pages, and it’s been great! The app is easy to use and has everything I need. The best part is the support team. They were super helpful and always ready to assist whenever I had questions or needed help. I highly recommend this app to anyone looking for a simple way to create pages with amazing support.

My Store
Czechia
22 days using the app
August 16, 2024

Sehr einfache Bedienung, viele Features und vor allem großartiges Support Team das immer schnell und kompetent hilft, wenn doch mal Probleme auftreten :)
Preis-Leistung auch sehr gut!

Lern von Ben
Germany
28 days using the app
August 12, 2024

Excellent support with to the point solution in a very short span.

Revitalize Wellness
United States
About 2 months using the app
August 5, 2024

Wat een service! Ik had een aantal problemen waar ik niet uit kwam en het service team van Gempages heeft dagen lang gewerkt om mijn site te krijgen op de manier zoals ik wil.

Celíne noé
Netherlands
5 months using the app