Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

September 7, 2024

Love this, Sarah Is the Best! Helped me step by step along the way! Go Gempages!

My Store
United States
4 days using the app
August 29, 2024

I had mona help me with some code for my store and he cracked the code on something I was working on for HOURS! Gempages is awesome

JAMES PENLEY
United States
10 days using the app
Edited December 10, 2024

The support was really helpful, provided a quick answer, and helped me solve the problem.

WEHAVE STORE
Portugal
About 1 year using the app
August 6, 2024

The tech team was incredibly helpful and quickly understood my issue. It was related to a coding problem, which I'm not familiar with at all, but the team expertly handled it and tailored the solution to my needs. Fantastic service is definitely their strong suit.

Mattress Crafters
Australia
6 months using the app
August 5, 2024

Very good page builder app with lots of customisable options

Dealsify
United Kingdom
8 months using the app
December 5, 2024

amazinggg

KOALEEY NUTRITION
Australia
About 2 hours using the app
July 23, 2024

GemPages is incredibly helpful! Their team is always available to answer questions and find solutions. The app is flexible and perfect for bringing your vision to life without limitations. Great for quickly launching your store!

Nurse Yard
United States
About 4 years using the app
August 16, 2024

wow

Vessel & Co
United Kingdom
About 2 months using the app
August 8, 2024

customer support is just phenomenal, the app is really easy to use as well

My Store
Finland
4 months using the app
August 22, 2024

If you want a beginner layout design, you can choose the gem page, but if you want a webpage with transition and animation, you must search for another web design platform. Gempage can't provide transitions and animation and does not support importing transitions from other web design platforms. In hook and crook you want transition then they provide other service which is paid. Means first you have to pay for gempage pro plan for enable there pro function and then buy another plan for animation and other things. This is not win-win situation in gempage and their customer. Waste of money.

Levathon
India
20 days using the app
GEMCOMMERCE CO., LTD replied October 2, 2024

Dear Levathon,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While we strive to accommodate as many customization requests as possible, there are certain advanced design elements, such as complex transitions and animations, that may require additional specialized services. Our team is always happy to help within the capabilities of our platform, but for highly customized features, we sometimes need to recommend external solutions to ensure the best outcome.

We understand your frustration and appreciate your understanding as we work to continuously improve our offerings. If you would like to discuss your concerns further or explore how we can better assist you, please don’t hesitate to reach out to our support team.

Thank you again for your feedback.

Best regards,
GemPages Customer Support Team