Reviews (4,663)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

October 24, 2023

Stop looking at alternatives and get GemPages.

1. The features of this app are incredible. If you want to build it, you probably can.

2. The support for this app is top notch. They are fast and actually helpful (imagine!).

We could go on and on, but these two points say it ALL.

SimpleShot | Everything Slingshots®
United States
Over 1 year using the app
December 23, 2023

I am very happy with GemPages. For me, they are a must have. One of the best things is the chat support. They go above and beyond to figure out the problem. Usually it is something stupid I've done.

Thank you so much, GemPages

TrollTrue
United States
Almost 3 years using the app
May 7, 2024

Very good customer support

Vibali
Belgium
6 months using the app
February 1, 2024

The service its amazing, they help you with anything you want. They design its difficult to understand at first, but once you know, its really good

Adorno de Astra
Spain
8 months using the app
April 9, 2024

Don't be fooled, you won't be able to downgrade to the free plan once you subscribed. They ask you to delete the app and risk loosing your live-page in order for you to sign up again and select the free tier. Thank you very much

paawy
Cyprus
10 months using the app
GEMCOMMERCE CO., LTD replied April 16, 2024

Dear Esteemed Customer,

We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the integrity of the billing system and the awareness of reverting back, we have manually reverted the option back to the Free plan.

We encourage you to reach out to our dedicated Customer Support team for any further assistance you may require.

Thank you for promptly providing your feedback.
Rest assured, we remain dedicated to continuous improvement and will diligently work towards enhancing your overall experience.

Best regards,

GemPages Support Team

May 3, 2024

The advice they gave me was perfect.

De Hogar
Peru
9 months using the app
February 21, 2024

THE GRAETEST PAGE BUILDER WITH THE BEST SUPPORT!
I am using GemPages for all stores I have since years. The support is always geat, and knows really what to do! They write codes for you, guiding everything with screenshots, create templates for you, absolutely great. I have never experienced such a great support in an app ever!

Ursprungsgang
Austria
8 months using the app
July 18, 2024

Buena app y el soporte es rapido

Mi tienda
Colombia
10 days using the app
January 28, 2024

GemPages customer assistance is next level, worth five stars alone. Two people helped me, Tony and Cindy, both of which responded very quickly to my issues from 5pm all the way to 2am. They resolved my issue completely, almost as fast as their response time. Get those two a raise.

My Store
United States
7 months using the app
November 6, 2023

The app has changed my design completely - the site looks so much better and I have total control over every element. This is something that I have wanted for so long. I must also say that the service here is unparalleled - I have been talking to the support team at all hours of the day and night, they respond immediately and always take the time to teach me more features. Absolutely recommend.

FloLo Holistic
United States
4 months using the app