Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

Edited September 12, 2023

This app is amazing! Half of my website is built with Gempages and it is easy to use and SEO friendly. My website will not be this attrative without Gempages. The customer service is always great and I always have quick assistance when I need too. Thank you so much!

Flamme en Rose
Canada
Over 5 years using the app
January 1, 2021

Gem Pages is easy to navigate. The 24hr support is outstanding. I thank April for explaining how to load sub-page URLs into product images. Keep up the great work!

Inkify Designs
Australia
Over 5 years using the app
May 14, 2024

Support is unmatched, always going above and beyond with any issue you encounter.

Breatheeze Performance
Australia
8 months using the app
July 15, 2020

I have been using GemPages for about a year now and I am beyond frustrated.

Our Gempage load time is Over 20 seconds per page. All images optimized.

The more pages we made the slower our site became and it wasn't until it was too late that we found the issue.

I wish I could post the screenshot of our page load waterfall. Take 8 seconds for gem pages to load, Before... any other script will load.

Support was no help at all. In fact they tried to say it wasn't gem pages fault when they could clearly see the 8 seconds of GemPages as #1 load. Still they try to blame JS and 3rd party apps. This is not the case and it is clear to anyone.

Use this app if you only need to create one or two pages. Not if you are creating more.

Let me explain how bad this is. When I try to search for a file in the theme directory, the page crashes. Gem pages create a system that every page you create will be a new page template file within your theme directory. We we have hundreds of pages and it is has completely crippled our website. But, gempages does not care.

Scalpa Shop
United States
Over 5 years using the app
Edited January 19, 2022

Great company. We have cooperated with gempages for three years. Whenever I have a situation, they will help me solve it at the first time. And the response speed of customer service is very fast. Excellent technical teams can help you solve all problems based on their services. Surprisingly, they will adopt my valuable suggestions and upgrade relevant functions in the future. In this kind of business cooperation, we build trust and valuable friendship. This is why I always work with them, and why I choose them among many web editors in Shopify. We hope that in the future, gempages will continue to listen to customers' opinions, develop more excellent functions, and actually help businesses obtain business returns, not just a web editor. I believe this is the core value of gempages in the future. Finally, I sincerely thank my friends who have helped me: Rachel, Nathan, Cindy, Tina, Chris, April, Marc, Ken, Leo, Janie, Bella and James. I love you three thousand!

POPBAE
China
Over 5 years using the app
June 24, 2018

Great apps. Very satisfied with it. user friendly.

Beauty Barn Indonesia
Indonesia
Over 5 years using the app
Edited March 23, 2018

First-class after-sales service. Chris helped me to solve lots of quick issues on my product page!

Walnuttech
Hong Kong SAR
Over 5 years using the app
December 13, 2021

Great customer service and technical support. I have contacted them for some issues and doubts, they fixed it all very quick. They are also friendly and polite. Very happy.

IAIOS
Spain
Over 5 years using the app
January 19, 2024

GemPages is an app that we can definitely recommend to anyone currently part of the Shopify community looking for a smoother web page building experience. We've used CMS platforms such as WordPress and Joomla in the past but decided to move over to Shopify for e-commerce purposes which in our opinion is a safer and better option to integrate payment processing solutions without much of a hassle and in the beginning, using Shopify without GemPages was much more challenging without a doubt. I hope the GemPages team continues growing since it is very evident they have created a truly promising business solution which only has opportunity for even bigger and better things to come. In addition, the technical support team is by far the best I've seen in years. Thank you guys!

Brightcore Nutrition
United States
Almost 5 years using the app
January 10, 2018

GemPages is an intuitive drag 'n drop tool that makes my job simple but also makes the site look great. The support team is responsive, helpful and will give you extra support and time when required.

I like working with Chris and GemPages!
Monica
www.suziesgoodfats.ca

Suziesgoodfats
Canada
Over 5 years using the app