Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 17, 2024

i give this 5 star rate for Kem who sincerely serve me

Hotmoon
China
Over 1 year using the app
May 24, 2024

extreamly good customer service, the live chat is sooo useful, plus i can recreate on this builder whatever i need to recreate

LA ARMERIA 92
Colombia
4 months using the app
January 17, 2024

Mona gave such excellent service and solutions. I communicated the issue with screenshots, and she understood right away what needed to be done by fixing the code for me, following through on the results, and offering solutions that I didn't even hope to get fixed. She also sent fun gifs and emojis, which made the overall interaction fun and pleasant. Thanks Mona!

The GEBO Pod System
United States
Over 4 years using the app
July 25, 2023

Gempages is HANDS-DOWN the best page builder app for Shopify. I tried them all before finding the treasure that is Gem. Not only does this page builder do everything you could possibly want it to, the support is unreal. Once you get started, you'll never want to let this app go I promise! I've build every single product, blog post, landing page and home page with Gem. 5 stars isn't enough!

LSP Actions by Lemon Sky
United Kingdom
Over 4 years using the app
GEMCOMMERCE CO., LTD replied July 27, 2023

Hi Lauren,

Thank you so much for your amazing feedback! We're so glad to hear that you've found Gempages to be the best page builder app for Shopify. We put a lot of hard work into making Gempages the best it can be, so it's really gratifying to hear that you're so happy with it.

We're also really proud of our customer support team. We know that building a great website can be challenging, so we want to make sure that our customers have the support they need to succeed. We're glad to hear that you've found our support to be "unreal."

Your feedback is incredibly valuable to us. We're always looking for ways to improve Gempages, and your feedback helps us to do that. Thank you for taking the time to share your thoughts with us.

May 20, 2024

Annie and everyone else on the support team has been super super helpful, offering above and beyond support for anything I ask. I can't say I've ever had as helpful tech support as GemPages has. Much appreciated and they've got a loyal customer.

My Store
Australia
5 months using the app
January 17, 2023

The page builder is easy to use and fairly intuitive, and the support is extremely patient and helpful!

James Martin Vanities
United States
Over 4 years using the app
GEMCOMMERCE CO., LTD replied January 20, 2023

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

March 31, 2022

Support was responsive. I had a problem with an image slider carousel causing issues with Google Page Speed's "Cumulative Layout Shift" score, and I reached out to them about it. Ultimately, I figured out a quick & dirty CSS modification that fixed the problem without them needing to make code changes to the product, but it was quite helpful just to have someone else on the other side to chat about the issue and offer to have the devs look into it further (which as it turns out I didn't need) Thanks, Tony and Kenny!

Die Hard Dice Store
United States
Over 4 years using the app
January 14, 2020

Great App and wonderful customer support! App is really helpfull and it completely meets my expectations. Thank you guys: well done!

Linari Nanotechnology
Italy
Over 4 years using the app
Edited June 25, 2020

The app is really easy to use and the support team is very quick and nice. Thanks for the professional help, especially to Tina from the support team :)

Taidas Box GmbH
Germany
Over 4 years using the app
September 27, 2018

Great app.
Helped me to customize a lot of things in my store.
Good and reactive support too.
To recommend.

TieClub
France
Over 4 years using the app