Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

May 7, 2018

Great app. Quick help is the plus

Redrickshaw Com
United Kingdom
Over 4 years using the app
March 2, 2020

Excellent app, very useful. Will allow those of us with little or not knowledge of HTML, CSS and JS to create beautiful pages. Also, great support by Nicole and team. Thank you.

DankStop
United States
Over 4 years using the app
July 30, 2020

GemPages is one of the best page builders for Shopify in my opinion. It has a bunch of useful premade elements, but I really love how flexible it is - particularly if you want to play around with CSS, HTML, liquid etc.

Minimal Spark
Canada
Over 4 years using the app
January 6, 2021

This app has a bit of a learning curve but the customer service is phenomenal. If there is something I can't do or have trouble with, someone at Gempages always is happy to help! Special thank you to Leo for her help recently. Highly recommend this app if you are looking to make interesting and aesthetic customizations to your web store without hiring a Shopify Expert.

Free Label
Canada
Over 4 years using the app
GEMCOMMERCE CO., LTD replied January 7, 2021

Thank you for spending your time leaving your honest review. You are right, I agree totally that we should bring more instructions and guidance to our customer. Also, We're so happy to hear that our support agent ( Leo ) companied with you throughout your entire experience with GemPages.
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help. 

November 12, 2020

perfect app to have a beautiful website, just some bug but it's fix quickly
definitely recommand this app

REVENGEX
France
Over 4 years using the app
April 29, 2020

Just what we were looking for. This app is great for making big changes to site design that would normally require a developer. It's also very easy/intuitive to use. Customer support was extremely helpful when we needed a custom change made. Highly recommend.

Upton
United States
Over 4 years using the app
September 21, 2018

Very happy with the product and the support is fantastic. We got the help we needed when we reached out to the live support. Thumbs up!

AIGI Norge
Norway
Over 4 years using the app
April 7, 2024

The customer service was very helpful and was quick in resolving the issue with my store. I definitely recommend GemPages as it gives you the creativity and freedom to create the perfect pages for your store

Slim Brushes
Canada
About 2 years using the app
May 1, 2024

awesome support, who really helps!

GameCave
Switzerland
About 1 year using the app
May 13, 2024

Easy to use app. Very quick and helpful support from the GemPages team.

LOOSELIPS SKINCARE
Australia
7 months using the app