Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

March 8, 2021

I am using this app to completely redesign my site. I'm so happy with the level of detail I am able to edit. It is very user friendly and the support is amazing.

Four Point Puzzles
Canada
Over 4 years using the app
July 9, 2018

We have used almost all the Page building apps on Shopify but GemPages is the best we have ever experienced. The templates are pretty good but the fact that you can simply build any page from sub-page to the home page and even the product pages is fantastic! Now you don't need to know Liquid and everybody can make his own custom amazing looking Shopify store. No need for a theme either.
WELL DONE GUYS!

Kivu Noir
United States
Over 4 years using the app
February 20, 2020

GemPages is a game changer in the shopify app sector. They have everything covered from head to toe for a page and website development. Just research a little and watch some amazing videos on youtube made by GemPages tutorial and you will be able to make anything on it. Extremely easy and it definitely made my life easy. Their support staff is even better making it a complete package for a page development. Recommending it hands down. Cheers and thanks to the support staff. :)

Omorfee
United States
Over 4 years using the app
April 3, 2020

I used this app to customize my shopify pages and collections. I like the features, the ease of use and the price. Unfortunately I have found that documentation on app features is very limited and the tech support takes too long to respond and then the response is not complete and requires several back and forth communications to get the answers that I need. I pay for the pro version which says it includes quick response. Since I haven't experienced this I requested information about getting a quicker response if I upgrade to the highest plan and still have not heard back.

Our Boat House
United States
About 4 years using the app
November 20, 2018

Great APP, I highly recommend as the best page builder. I've tested others, but this one gives most possibilities.

LaCava - Palarnia Kawy Specialty
Poland
About 4 years using the app
January 20, 2022

Ken Tran is so amazing, he helped me out with my website after years of failure I am so grateful for him. Best agent ever.

Handleco.SA
South Africa
About 4 years using the app
January 19, 2021

I love this app. Tons of flexibility to be creative when planning out a page. The GemPages staff are also super friendly and attentive to an issues that come up. I have their app on two websites because its so good.

Simplova
Canada
About 4 years using the app
Edited August 21, 2018

Great app, great support! you can design any kind of page you can think of. Thank you very much, Chris! Chris is the BEST - literally solved the problem in no time! Thank you tons!

La Duett
Germany
About 4 years using the app
Edited October 17, 2018

Wow. Just Wow!
If I could leave 5000 stars then I would, in fact calling GemPages an app or template builder simply doesn't do it any justice.

GemPages is without a doubt in my mind, a game changer for Shopify website owners. Let me explain...

Our website had been live since Oct 2016, but as our business grew, we needed to seriously start customising our OOTSB theme. Our homepage, back pages, about us, contact us & product pages all needed updating.

So I started searching the web for a new theme that would allow me to design the website of my dreams, which I had already designed and visualised in my head. I was also searching for the purrfect product page template that would allow me create a product page designed with industry leading conversions in mind.

But after months of searching, I concluded that nothing I had found would deliver my dream website, without me spending thousands of pounds (and I'm talking £5000+) designing and building a new website from scratch with a Shopify Website Developer!

Then one day whilst researching product page design, I landed on the GemPages.net homepage and suddenly my world changed!

Initially, I kept checking with Chris (the owner) that the app/pagebuilder would do everything I wanted it too do & to my total amazement the answer was always yes. If he was good to his word, then I could build the website of my dreams with GemPages.

So, although still not entirely convinced at that stage, I signed up and started designing/building my new website (literally).

Two months later (its been emotional) the newly designed website has gone live (16th Oct). I'm clearly biased, but it's now a world class website and as good as any leading online brands website. Every single page has been designed using GemPages exactly as I had always imagined.

However, the full story doesn't end there. Whilst I knew what I wanted to do, I needed help with the steep learning curve required in understanding the full potential GemPages offered me.

Step forward the amazing, incredible and unbelievably patient support team - Chris, Janie and Nicholas. Based in Asia, my support chats have typically started at 9.00 am GMT and have sometimes lasted 4 or 5 hours! as the support team literally held my hand and guided me as I built the new site. In particular I have pay special mention in to Nicholas who has gone above beyond in his efforts to assist me.

At $19 a month this app is a total no brainer for anyone who wants to just customise or tweak their theme, or in my case develop and build an entire new website.

The support team are legendary, and the app is hands down the best template builder on the market. Don't believe me? Then go take a look and decide for yourself; https://www.purrfectcatgifts.co.uk

Purrfect Cat Gifts
United Kingdom
About 4 years using the app
October 19, 2022

Great & quick customer service! The team goes to fix the problems and sends videos and pictures of what they have done so it is easier to continue editing. Highly recommend! <3

Pretty.fi
Finland
About 4 years using the app
GEMCOMMERCE CO., LTD replied October 20, 2022

Thank you so much for your review and recommendation! It really put a big smile on our faces. Happy to hear that our support agents accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.