Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

Edited August 27, 2024

Support is fast, efficient and courteous. Most of all, I love the freedom of being able to design my own site the way I want. I can test and tweak to enhance the visitor experience without having to rely on a developer. Gempages is super easy and intuitive.

K8Jewelry
Canada
Over 4 years using the app
October 23, 2019

Really helpful for creating customized pages - simple to use layouts and integrations have been pretty easy. A few challenges integrating different apps so they play nicely together and when brought to their support they are reasonably quick to get back and find resolutions to any of the problems I've encountered. Happy with it overall and the support. Thank you

SoloStrength
United States
Over 4 years using the app
Edited August 21, 2020

A powerful, and beautiful page builder, with many well-designed templates and elements library. Though still has some slight bugs, but they do fix and updates frequently.
Oh yes, I have to say something for the Support Teams too. GEM Pages has the best customer service and support teams I have ever met. The support teams are always waiting to help me whenever, and the most important, they do is to offer solutions for my questions, rather than cope with the job like other support teams. They always answer my questions and solve my questions and solve my problems immetialy I asked, and they even offer some technical supports!
I thought it's the most value apps ever I purchased in Shopify. Thank You Gem Pages and the support team!

Tineco
United States
Over 4 years using the app
Edited November 18, 2019

Una aplicación de un alto nivel con un servicio de asistencia bueno y rápido. Es intuitiva y muy sencilla de manejar. Contiene multitud de opciones de edición y bastantes plantillas preconfiguradas. Muy recomendable! / A high level application with a good and fast support service. It is intuitive and very easy to use. It contains a lot of editing options and a lot of preconfigured templates. Highly recommended!

Dauphin
Spain
Over 4 years using the app
January 14, 2021

Not only is their app incredible, their customer service always exceeds exceptions. The page builder has tons of great features, incredibly easy to use and allows me to quickly and easily build any necessary pages from product pages, blog posts, home pages, etc. The cherry on top is their customer service. ANY issue I have run into they've been able to resolve quickly and go above and beyond to make sure my problem is solved. Highly recommended. These guys truly CARE about their customers and their software.

Sibu Seaberry
United States
Over 4 years using the app
October 23, 2024

Great customer service

qozzy
Finland
August 8, 2022

Our sales pages look and feel amazing! Customer support has been superb as well. Shoutout to Tina for helping us out. Cheers!

The Moonlight Shop
United States
Over 4 years using the app
GEMCOMMERCE CO., LTD replied August 9, 2022

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning!

Don't forget to reach us via live chat or email, if you need us we are there to help!

Cindy | GemPages Customer Success Team

March 15, 2020

Have used GemPages in building custom layouts for a couple different websites, amazing tool, super useful and easy to use. Support is great, we recently had an issue we couldn't figure out ourselves, Cindy from support managed to get someone on the case straight away, next minute it was fixed! Highly recommended.

Quest Snow Centre
New Zealand
Over 4 years using the app
Edited April 6, 2023

We used this App more than 3year.
thanks Nice support. app team help me integrated custom products app.They work very efficiently.we like their apps.
Fantastic customer support, thank you very much!!

Yisuma
Hong Kong SAR
Over 4 years using the app
March 8, 2021

I am using this app to completely redesign my site. I'm so happy with the level of detail I am able to edit. It is very user friendly and the support is amazing.

Four Point Puzzles
Canada
Over 4 years using the app