Reviews (4,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.
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great and quick support, nice app if you want to customize your store without anycoding skills. 100% Recommend
Hi my friend, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!
Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!
THANK GOODNESS I FOUND THIS APP!! Seriously a godsend, the drag and drop is easier than so many other apps we have used. Their support is AH-MAZING - they respond quickly (I'm talking to them on a sunday right now) and always solve my problems. The only thing I would ask for more of is more templates and things to use off the bat.
Set up Gem Pages as the core CMS so that all of the team could have an easy-to-use WYSIWYG editor — has been easy to teach all of the team and for the most part, the editor is flexible enough to cover most of your needs!
Great customer care! They were very helpful, nice and fast to solve the various problems we had. I recommend the app
This is the best experience for me during the store design. The customer service is the best in comparision to any other app that is on shopfiy.
i had couple problems. But Annie came for the rescue helpmed me in 10 minutes. Although the problem was caused by a silly mistake of mine. she was really kind, calm and helpful.
Annie is the true gem of this app :D THANK YOU
Really intuitive to use (wish I discovered it before launching my website) and responsive and helpful support.
I am experiencing considerable frustration as I attempt to update my Impulse theme to version 7.2.0, only to find that the Gempages becomes wonky And will not display the page in the process. This issue is particularly concerning as I rely on it to operate the landing page for my subscription box service.
Unfortunately, after receiving an initial response from support, I provided the requested information but have not received any further correspondence. It has now been three weeks without a resolution or response, which is simply unacceptable.
For reference, my support conversation ID is 55544600619044, and my contact at support is Hugh. I granted Collaborator access as requested on March 10th, but despite my efforts to follow up every 2-3 days, I have not received any additional communication.
While I am generally averse to leaving negative reviews or publicly calling out a company, I find myself uncertain about the appropriate course of action to take next in order to resolve this issue.
Hi Cheri!
We offer our sincerest apologies for the inconvenience caused to you due to the recent support experience. We recognize that our service team did not meet their objective of achieving 100% customer satisfaction in this case, and we are aware of the frustration and stress this situation may have caused. For this reason, we have prioritized your case and our team will be in touch with you shortly to resolve the issue.
We appreciate your feedback and thank you for your patience!
Sincerely,
GemPages Team
This app is great. It is very easy and fast to create beautiful pages. Their support team is great and very responsive. I would definitely recommend it to others.
It's a very accessible application, very easy to use, ideal for beginners! I will be using it for a long time!
The support it's great, they investigate until the issue it's solve, and their soft skills are quite impressive.
I love Gem Pages. A lot of possibilities. No coding knowledge required. When I got to the point where I needed an extra thing, the Gem Pages team quickly solved my problem and teached me to do next by my own. Great support! Thanks to the Team.