Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 6, 2021

I love GemPages! It allows me to create pages the way I want them to look easily and without needing to code! There are lots of great features and the user experience is pretty self explanatory and easy to use.
Support was also incredibly helpful with an issue that was actually being caused by another app! Within 24 hours, they helped me fix the problem. Highly recommend!

DETAILS2ENJOY
United States
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied January 7, 2021

Hi my friend, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help. We're always happy to assist!

Cindy | GemPages Support Team

Edited November 22, 2024

Gempages is a great App, but most of all, the support team is very helpful.
Cindy has helped us from the beginning to the launch of our new site www.weltonlondon.com
The team helped us to install custom font and advised on compatible App to translate the site (Langify) They also helped us sorting out an issue we had with a Add to cart button in a Carousel. Gempages is a fantastic App to get the best design. We had a lot of good reviews from our customers.
thank you

Welton London
United Kingdom
Almost 4 years using the app
September 10, 2022

Great app for building custom pages. We've been using it for about 2 years and they are quick to fix any issues.

7 Bucks a Pop
United States
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied September 12, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

February 20, 2023

GemPages is a great solution for anyone looking for custom web pages. I primarily use them for landing pages, and it has always preformed well. The customer service reps have always been very helpful anytime I have had an issue.

Vandalia Glassworks
United States
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied February 20, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

October 25, 2022

This app's support is great - really quick solutions when things go wrong. The app in general has improved over the last year with new features and updates. However, it can be glitchy at times but this may be because we work on a complex theme. With simple Shopify themes, this app would be great and it really easy to use.

Beavertown Brewery
United Kingdom
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied October 28, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

March 16, 2023

Easy to use page builder and support has always been helpful and courteous.

Bunny James Boxes
United States
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied March 17, 2023

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

Edited March 6, 2018

Very good page builder, love the new release with *Required fields as an option.

Easy to use and performance is good and fast.

Well done guys!

Cream Workwear
Australia
Almost 4 years using the app
February 9, 2021

I'm using this app now for a few weeks and am very amazed by this excellent, kind and very helpful customer service. Each question was replied to within at least 24h and they even made some custom optimizations for my Mailchimp newsletter form. They also send you quick guide videos for some tweaks or fix it by themselves. Currently I'm more than satisfied and happy to have chosen this service.

Phaedera UG
Germany
Almost 4 years using the app
GEMCOMMERCE CO., LTD replied February 10, 2021

Hi my friend,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

Edited April 13, 2023

It's a great product for non coders and store owners who do not have plenty of time to tweak the store. Support is one of the best I've experienced.

Concurseiro Fora da Caixa
Brazil
Almost 4 years using the app
April 21, 2018

Simply AMAZING!
Easy to work with, amazing support and phenomenal results!
If you are looking for an app to create the pages you want, so they look like you want. Look no more! This is the one!

Savvy Sugaring Se
Sweden
Almost 4 years using the app