Reviews (4,375)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, particularly praising team members like Miley and Tony for their responsiveness. The app's drag-and-drop feature allows for easy customization without needing coding skills, and its seamless integration with Shopify enhances e-commerce capabilities. Continuous updates ensure it stays current with web design trends, positively impacting business aesthetics and functionality.

September 24, 2018

I love this app. It took me a little while to get used to the "controls" but it has allowed me to add tons of customization to my website, especially to my product pages. The templates are great. Support response it also very very fast. I think that this app has really helped shift the look of my site from an obvious "template from shopify" to something a little more complex and custom.

NORDISTE
United States
Over 3 years using the app
December 28, 2021

Have tried other page builder apps, and this one is by far my favorite.
Excellent customer service as well!

Page Anchor
Sweden
Over 3 years using the app
Edited March 24, 2023

GemPages is a great App that we use more and more in our e-commerce these days. First we started with simple pages, and now we even decided to go for a GemPages built homepage, as there are more options and possibilities than our theme offers. And the support is awsome too, helpful, fast and friendly. Definitely recommend this App!

homiesmarbella
Spain
Over 3 years using the app
September 8, 2020

Great support team! Quick response and nice service. Solve my problem efficiently. If you are new to Shopify, I recommend using Gempage to build your page.

turtlebeachkr
Taiwan
Over 3 years using the app
October 29, 2022

Great app that has assisted emiejames in creating wonderful landing pages. Shopify's Pages are not the best... it's no secret. but Gem pages works perfect with Shopify and has met all my needs.

EmieJames
United States
Over 3 years using the app
GEMCOMMERCE CO., LTD replied October 31, 2022

It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you.

Don't forget to reach us via live chat or email, if you need us we are here to help!

May 12, 2022

The Gem Pages makes it very easy to customize not just landing pages but any content pages or product pages on your Shopify site and make them look however you want! The designs are mobile-friendly and they also have an excellent customer service team to help you if you get stuck.

Reimagine Co
Canada
Over 3 years using the app
February 12, 2020

Incredible service! This is the best service from any app I have tried. The app is also brilliant, easy to use (similar to Wix and Squarespace drag drop design). Its also well priced compared to other competitors. Thank you GemPages!

Clicksafe
New Zealand
Over 3 years using the app
February 19, 2020

I always receive very quick responses on the live chat when I need help with features within Gempages and the team are always able to help me with me queries no matter the question

Haus of JB
United Kingdom
Over 3 years using the app
Edited December 12, 2017

UPDATE: Chris has been offering great support and helped us fix a lot of the issues we were facing with the application and they've made some great updates. So far, so good. We definitely recommend it!

The tool itself is great and extremely easy to use. However, there are currently a lot of bugs in it. The app itself is one of the better editors we've used and customer support has been great. You should just be prepared for some headaches.

Snapwag
United States
Over 3 years using the app
December 13, 2021

We love the customization that GemPages offers and their customer service is awesome to work with!!

Dark Mountain
United States
Over 3 years using the app