Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

February 20, 2023

Easy to build interactive and appealing websites. The page has so many tutorials and help. Their support system even help us with the code in a couple of hours! best service and product!!!! Love it!

Vector Molds
United States
Over 3 years using the app
GEMCOMMERCE CO., LTD replied February 20, 2023

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We make customer experience and satisfaction our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to having more great experiences in the future!

December 28, 2022

Phoebe is the best !! goes above and beyond for all our coding needs and more. Do ask for her if you need help with complex ideas to execute the stuffs

The Panic Room
Singapore
Over 3 years using the app
GEMCOMMERCE CO., LTD replied December 29, 2022

We're proud to assist with your business. Glad to hear that Phoebe was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help.

Thank you very much!

December 1, 2017

Great customer service, great online support! Very informative and very helpful! Thank you again!

Healthmateforever
United States
Over 3 years using the app
January 15, 2018

Good quality app. Fast and efficient support.

Jewelry For Your Feet
United States
Over 3 years using the app
May 15, 2018

wonderful app, does everything as needed and more. and really great technical assistance. if you are deciding and not sure, i would highly recommend to try this app. it works great and great customer service

Shygems Com
Canada
Over 3 years using the app
June 3, 2020

I used this app to buid my shop and it was great! The support is super responsive! Thank you very much @Cindy for this. I recommend.

MARA France
France
Over 3 years using the app
September 20, 2022

Always great on customer service. Sometimes takes a while to get through being in a different time zone but always great follow up and time once on the problem. I recommend you check it out.

Sleep Doctor Campbelltown
Australia
Over 3 years using the app
GEMCOMMERCE CO., LTD replied September 22, 2022

Thank you for taking the time to provide a rating and recommendation. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience.

Please feel free to reach out to us via our support email address - support@gempages.help so that we can assist you better.

June 13, 2022

Super easy to use for everyone in our team, even those would don't know much about website design. Efficient and friendly customer support. Would definitely recommend!

Oh My Guts
Netherlands
Over 3 years using the app
Edited September 30, 2018

Look no further for an App that helps you build pages for your site. Chris saved me- 50stars**!!! Thank You!

FatNFit
United States
Over 3 years using the app
November 28, 2020

I tried a number of page builders with native integrations to Shopify and GemPages really hits a great sweet spot of customizability and ease of use. One of the best features is the ability to modify pages for both desktop and mobile. So many page builders seem to neglect the mobile experience which is crazy to me. 70% of my customers visit in mobile and being able to design for mobile is a non-negotiable. Additionally been impressed with the friendly support of their team. Def recommend Gem Pages over the other page builders out there!

ModernBotanical
United States
Over 3 years using the app
GEMCOMMERCE CO., LTD replied November 30, 2020

Thank you for your feedback! Thank you so much for your kind words to GemPages - glad to hear that our support team could help you out and that you're enjoying GemPages!

James | Customer Success Manager