Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

Edited March 18, 2023

1. I started using the GemPages app for my website design needs, and it has exceeded all of my expectations. The app is incredibly user-friendly, with a sleek and intuitive drag-and-drop interface that makes designing beautiful, professional-looking pages a breeze.

One of the app's standout features is the vast selection of available templates and pre-built blocks. Whether you're creating a landing page, a product page, or a blog post, there is a template that suits your needs and can be customized to fit your brand perfectly.

What sets GemPages apart, however, is their exceptional customer support. Today I enjoyed working with Amy, who went above and beyond to assist me with my design needs. She was incredibly patient and thorough, taking the time to answer all my questions and ensure my problem was fixed. I really appreciate all she did. She saved me hours of work. Thank you Very much, Amy.

The GemPages app also has a powerful visual editor that allows for fine-tuning every aspect of your pages, from the layout to the color scheme to the font choices. And with the ability to add custom code and integrations, the possibilities are endless.

I highly recommend the GemPages app to anyone looking to take their website design to the next level. With its user-friendly interface, a vast selection of templates and customization options, and exceptional customer support, GemPages is a standout app in the crowded field of website design tools.

2. I love this app. It is easy to create new looks for your website. I love the scheduling feature. If you have a one-day sale, you can schedule the design to change when the deal ends. The customer service is excellent. Just IM them in the chat if you have an issue, and they will immediately begin solving it. Thank you very much, Emma, for your recent help.

MiKlahFashion
United States
About 3 years using the app
June 11, 2020

I used this app to build our website. Fantastic app with great features. Dont need expert knowledge to use it as interface is very user-friendly. Most of the thing are just drag and drop, but if you need something more complicated- support team is always there to help you out. Would definitely recommend this app.

Troo Cocktails
United Kingdom
About 3 years using the app
August 11, 2020

The app is easy to use and the support is great - friendly and very helpful!

Paper Town AB
Sweden
About 3 years using the app
December 2, 2021

Perfectly. We use Gempages for our site, on Shopify and the support is amazing... fast and always helpful. Price is also great for what you get. I would highly recommend.

Smartlight Flashlight
United States
About 3 years using the app
February 13, 2020

App is great, easy to use, hands down best page builder in the app store. Support team is also phenomenal. Highly recommend.

RYZE
United States
About 3 years using the app
July 12, 2022

Gempages is really efficient and what a support !!
Always there, they answer really quickly and always find solutions.
Thanks a lot to all the team !

Vendredi Swimwear
France
About 3 years using the app
GEMCOMMERCE CO., LTD replied July 13, 2022

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Cindy | GemPages Customer Success Team

October 8, 2018

GemPages is by far the most useful and valuable app on my Shopify website. It has taken my product pages from bland and difficult to navigate, to a useful, informative, user friendly product selling machine! Not to mention, the Support team goes above and beyond if you need their help, thanks GemPages!

Oscillot® Proprietary Ltd
Australia
About 3 years using the app
December 30, 2020

The page builder is super easy to use, takes a while to navigate however Customer Service is very very helpful so makes the process very pleasant to deal with. Big shout out to Liam who was amazing!

ILMA
Australia
About 3 years using the app
GEMCOMMERCE CO., LTD replied December 30, 2020

Thank you for leaving us such a wonderful review. We love to hear how your experiences are with our product page builder and our services. Also, Liam will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!

Cindy | GemPages Support

August 2, 2022

I have been using this app for a while and everyone i dealt with from the customer support team is professional and knowledgeable. Strongly recommend this app!

Pawfect Zone
Canada
About 3 years using the app
GEMCOMMERCE CO., LTD replied August 4, 2022

Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team

April 16, 2020

Amazing customer service! Had a problem with one of my pages and the team was able to help quickly and easily. Really appreciate it!

Bandits Bandanas
United States
About 3 years using the app