Geolocation , 390 reviews

Overall rating
2.9
Counts per rating level
  • 27% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 43% of ratings are 1 stars
August 31, 2022

I have only 2 countries set up in my checkout settings, when I activated this app I had it tested in other countries other than those that I have set, yet it still has that welcome message assuring the visitor that we ship to their country, which we don't!! This confusion can lead to bad reviews!! Please fix!!

Royal Armadio
United States
About 1 year using the app
March 23, 2023

It is very frustrating for users. The X button should not trigger the "Continue" action. When they click on the X it is because they don't want to change their language, however, the component triggers the language change, and the whole page refreshes, which is annoying for users that live abroad.

Kawaink
Germany
About 1 year using the app
Edited December 18, 2021

Not able to customize the content or anything. Also can not set up geo-based content. So no use in using this app.

Rollerskate Shop
United Kingdom
About 1 year using the app
March 4, 2020

A great feature for established business!
It wouldn`t be unreasonable to request for more color customization.

EK2.ca, Inc
Canada
About 3 years using the app
Shopify replied March 4, 2020

Hi EK2.ca, Inc

Thanks for your review. Please email Shopify support with feedback on any additional color customization that you are looking for.

- Geolocation team

Edited September 3, 2021

I used to like this app when it was a discreet selector. Now a giant annoying pop up. Very disappointing change

Jacqueline Kalab Beauty
Australia
About 1 year using the app
Shopify replied September 3, 2021

Hi Jacqueline, this change was made after we tested the pop up and found that it improved conversion rates, and also improved the rate at which customers check out in their local currency. Sorry the change is not to your liking, we have a range of other apps that work with Shopify Payments which might be to your liking! https://apps.shopify.com/collections/apps-that-work-with-shopify-payments

July 18, 2021

I cannot get this app to work. It tells me I need to set up countries/regions to use it, but these are greyed out? The help page does not help at all.

idasports.com
Australia
12 months using the app
Shopify replied July 20, 2021

Hi there, thanks for your comments. Using the Geolocation app is supported for merchants using Shopify Payments - if you are unable to select multiple countries/regions or they are greyed out, it sounds as though you are using another gateway. If this isn't the case please feel free to reach out to us and we can help!

August 13, 2020

great app works very well - good to add multiple languages and curreny alternatives to your website

Charles Quality Fitness
United Kingdom
Almost 3 years using the app
January 6, 2023

Går inte få popupfönstret fungera och drop-down boxarna hamnar i sidfote - dessutom i omatchande grafik. Ingen vill ha dem i sidfoten!

shop.holdon
Sweden
11 months using the app
June 27, 2021

We wanted to display different tax rates for different countries in the EU and this app does it perfectly. The prices adjust automatically everywhere which is great.

Candyhouse.de
Germany
Over 2 years using the app
Shopify replied July 20, 2021

Thanks for sharing your experience!

May 17, 2022

stay away from shopify's thing and their apps!!!!!!!!!!!!!! 1. they sell themes incompatible with their native features (those themes selling in official theme store) and the support reject to do ANY kinds of follow-up; 2. this geolocation app has a lot of flaws - it doesn't detect customer's location and did not save customer's preference. Now I am hoping there is a better competitor to Shopify. *Crying*

Dr. Fit Global 健康瘦 減肥瘦身專門店
Hong Kong SAR
11 months using the app