Reviews (267)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

August 20, 2026

Terrific App! We have been using it for over a year now for our Gift Messages and Box Builder functionality. Giftship is working out incredibly well for us. Tech Support has been excellent and quick to respond and always helping us fine tune our setups and reports as needed. Highly recommend!

Phillips Chocolates
United States
Over 1 year using the app
June 24, 2026

We’ve had a really positive experience with Giftship so far. The app includes a wide range of helpful features, and we’ve already started using several of them on our site. It also helped us replace another app we were paying for, since Giftship offered similar functionality in one place.
The support team has been excellent as well. They are quick to respond, easy to work with, and very knowledgeable. Whenever we had questions, they were able to guide us clearly and efficiently. We’re very happy with both the app and the support we’ve received.

KORISSA
United States
3 months using the app
September 24, 2026

Fantastic customer service and lots of flexibility in configuration options.

WineShop At Home
United States
16 days using the app
July 8, 2026

Great app and even greater people! They are so helpful and the app does exactly what we needed it to do. Love it!

Georgia Gifts and More
United States
5 months using the app
September 25, 2026

Great product, an intuitive UI, and exceptional service make this the best gifting app.

Maple Farmers
United States
About 1 month using the app
September 17, 2026

Fantastic onboarding and support thus far. Looking forward to expanding our use of the app.

Plant In The Box
United States
8 days using the app
May 29, 2026

The app is a must have for anyone using shopify for the floral industry. Datepickers, card messages, special notes. And the support is always so quick and helpful!

Lake Oswego Flowers
United States
Over 1 year using the app
February 9, 2026

Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.

ANAIS &
United Kingdom
3 months using the app
January 16, 2026

Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.

Giorgio Cookie Co
United States
4 months using the app
April 10, 2026

Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.

Formosa Chocolates
United States
About 2 months using the app