Reviews (244)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 24, 2026

We’ve had a really positive experience with Giftship so far. The app includes a wide range of helpful features, and we’ve already started using several of them on our site. It also helped us replace another app we were paying for, since Giftship offered similar functionality in one place.
The support team has been excellent as well. They are quick to respond, easy to work with, and very knowledgeable. Whenever we had questions, they were able to guide us clearly and efficiently. We’re very happy with both the app and the support we’ve received.

KORISSA
United States
3 months using the app
July 8, 2026

Great app and even greater people! They are so helpful and the app does exactly what we needed it to do. Love it!

Georgia Gifts and More
United States
5 months using the app
May 29, 2026

The app is a must have for anyone using shopify for the floral industry. Datepickers, card messages, special notes. And the support is always so quick and helpful!

Lake Oswego Flowers
United States
Over 1 year using the app
April 10, 2026

Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.

Formosa Chocolates
United States
About 2 months using the app
February 9, 2026

Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.

ANAIS &
United Kingdom
3 months using the app
January 16, 2026

Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.

Giorgio Cookie Co
United States
4 months using the app
November 26, 2025

Giftship is a fantastic app and our online store could not work without it!
There are so many features that can be easily adjusted and amended to suit your specific needs. Whenever I have had difficulties the developers have helped me instantly.
I would highly recommend this app and it's developers.

Scented Narcissi
United Kingdom
Over 5 years using the app
February 3, 2026

the team is always willing to help and super fast in responding with any questions or issues.

Cheers in a Box
United States
Almost 3 years using the app
October 2, 2025

Giftship is the best app we've ever worked with. Many features and customizations to fit your specific needs. Incredibly quick and responsive support with detailed explanations and assistance in getting the app to work the way you need it to. They have even gone so far as to build in additional features that we need. There is so much you can do with this app and we would not hesitate one moment to recommend Giftship and it's developer GIST overall.

Sweet Flour Bake Shop
Canada
Almost 6 years using the app
July 3, 2025

We have been working with giftship to manage the personalisation of our products and allow our customers to select specific dates to have their order delivered. We have ran into some issues with the integration of our other apps however Jayson and the team have worked hard to fix these issues and get our website running the way we want it too. Brilliant support for a great app!

Party Pieces
United Kingdom
Over 4 years using the app