Reviews (256)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex gifting options, such as multi-address shipping and gift messaging. Features like a custom box builder and product bundling, along with updates like a drawer cart and delayed dispatch, enhance customer experience and workflow. The support team is frequently praised for their quick and effective problem-solving, making this app a top choice for stores specializing in gifts.

June 6, 2025

We spent a long time looking for a gift message app that would meet our needs. Many gift message apps don't allow you to add 2 gifts to the basket with 2 separate gift messages, which was essential for us. Giftship does allow this and offers many other add-ons such as gift cards and upsells. Support were very responsive and helpful. I would recommend this app to anyone wanting a gift message app ...

Angel & Dove
United Kingdom
About 1 month using the app
April 29, 2025

Greg helped me very well with a number of adjustments. There was a very quick response and it now works great. Very happy with this app!

De Lekkerste Brownies
Netherlands
About 3 years using the app
February 5, 2025

Outstanding App & Even Better Support!

Giftship has been a game-changer for our store! The app seamlessly handles multi-shipping, gift messaging, and custom checkout options, making it an absolute must-have for any business that values flexibility and customer convenience.

But what truly sets Giftship apart is their incredible support team. A huge shoutout to Jayson, who went above and beyond to ...

Doña Tomasa
Spain
Over 1 year using the app
May 30, 2025

Very prompt with replies and extremely helpful. Has been a great app for our store.

Brennans Market
United States
Over 5 years using the app
March 14, 2025

Giftship makes my life a lot easier! I like the functionality of the app and the developers are so nice and helpful. They are extremely prompt and get the job done quickly! Highly recommend.

vibeboxshop
United States
Over 2 years using the app
May 1, 2025

Very easy to work with and excellent support! Mahalo for all of your help Giftship!

Maui Pineapple Store
United States
5 months using the app
January 14, 2025

Been using Giftship for a number of years. The app is continuously upgraded and always love the new features they add. Super easy to use and very helpful team behind it. Customer service is always a breeze.

VERLOOP | knits
United States
About 4 years using the app
April 30, 2025

Love this app and I love the support team! Always quick to respond, and always with a solution. Can't recommend it enough!

Cristaux Shop
United States
30 days using the app
May 3, 2025

Customer service is excellent and prompt! Jayson is great to work with. I am still digging in to get things up and running but so far so good!

Sammi's Attic
United States
14 days using the app
December 27, 2024

We’ve been using the GiftShip app for some time now and have been impressed by the range of new tools that are consistently added and expanded upon. The team has been incredibly patient and supportive, offering assistance to us less technically inclined people, helping resolve style changes, app conflicts, and ensuring everything runs smoothly with the unique way our site is set up. This has ...

Fudge Kitchen UK
United Kingdom
Almost 2 years using the app