Russell and Atwell
The headline is that ultimately my Giftship experience didn't work out. We initially really wanted to use it for the ability to add multiple addresses to a single order (a great feature) and writing gift messages for each one (also helpful) and delivering Festive orders after a certain date. However, the upside of adding these additional features was diluted by glitches - e.g. the additional address not always appearing (we had to resend and had consumer complaints), administrative frustrations (spotting a gift message became harder) and the anomaly that sales from Giftship 'split' orders were double-counted and thus we needed a manual-workaround to understand performance. Customer service from Giftship was mostly very helpful and I know they spent considerable time seeking to resolve the issues, and I have no idea as to whether the issues lay with the app, our store template or both...but ultimately the integration into our site was not resolved to our satisfaction and so ultimately we have removed the app. We are really disappointed to do this, just before the Xmas season.
Lush Platters Melbourne
Great app, does exactly what’s required and more. Excellent value for money with loads of features we haven’t even tried yet but definitely will.
Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!
FOOD NOT FLOWERS
Gift ship saved me thousands of dollars. I had hired a web dev (name withheld) and all they wanted to do was customize, customize without a workflow. Things took months and basically just sank $. Gift ship customized a few things that made a world of difference in our UX. Definitely recommend them.
Too Good General Store Inc.
This app was a lot easier to set up than other's I tried and when I had an issue they resolved it right away.
Great app! Fantastic service! Quick response time. We're so pleased we are using it on two different sites.
box babe gift co.
Such a great app! Many different uses for it and the support team is INCREDIBLE. We have a funky theme so we are always needing changes and they are always happy to help (and quick). We love Giftship!!
Montana Gift Corral
This app has been a wonderful addition to our website! GIft wrap, delivery date picker, and product upsells have already increased sales for us and we've only had this installed for a couple of weeks. We can already see the difference because of these great features. Also, HUGE shout out to their support team. We asked so many questions about customizations and they always responded with answers within a couple of hours. A few times they just made changes we wanted! Absolutely amazing to work we and we can't speak highly enough of them!
Divine Goods and Gifts
I use this app to ship to multiple addresses and add gift messages. Zac and Kevin are great to work with and get the job done!
Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!