Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.
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We've been using Giftship for 18 months and the features are great. We've had a few issues with the gift message bundling, but after some problems getting it resolved initially, Zac was able to step in and deal with the issue really efficiently. Everything is now working well and we're benefitting from the whole suite of one-stop shop features, which is great and why we chose Giftship in the ...
Hi Adam,
Thank you for giving us a chance to get this right, and again, very sorry for the communication issues. We've put in proper checks to ensure this does not happen ...
Great app! Love the options for multiple addresses and gift messages. Had a little trouble with set up and it working with our Shopify theme. Contacted customer support and was contacted by Zac. He was able to correct the problem immediately and we were good to go. Highly recommend!
Whenever I have had an issue/question, the response time for Giftship App team has been great with complete resolution of my problem during the same encounter. Recently, I communicated with Jayson, who was prompt, precise in dealing with the questions at hand and also provided a screenshot of what steps I needed to take to update my GiftShip app. Thanks so much, Jayson,
Lisa
Excellent Product! Does exactly what we needed. Customer service is excellent and very quick. We had a particular situation that, nothing to do with their app, but they helped us out with a reinstall of the app! Highly recommend this App.
Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.
Love this app, It does everything we need for gifting. The support is great too, Zac has been super patient with my back and forth and has helped get everything just how I want it. Thanks guys!
Incredibly responsive and helpful support team. Very quick turn around on resolving an issue for us. Made my life easy.
We use the gift messaging and multi-shipping features on our site and both work fantastic. The support team were quick and helpful with any issues we encountered. Highly recommended!
Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.
There are a lot of details to manage when opening a new store and the app options can feel overwhelming. I chose Giftship because it offers me and my customers time-saving solutions.
The multiple address feature will be a fan favorite for our customers allowing customers to ship items to multiple locations in a single order with a personal message for each shipment. How cool is that!!