Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive gifting features, including multi-ship, product options, and bundling. It's praised for its user-friendly interface, seamless integration with Shopify, and the popular "build-a-box" feature. The ability to ship to multiple addresses from one order, offer upsells, and customize the gifting experience is appreciated. Support is described as responsive and helpful, assisting with customizations to suit business needs. The app is reliable and efficient in processing orders, often referred to as a "game-changer" for businesses.

February 10, 2023

We are big fans of their app, but even more impressed with the customer service. They fix any issues at lightning speed. The team is a joy to work with, too.

Birdytell
United States
About 3 years using the app
Edited March 30, 2022

We used this app to streamline gifting options and integrate gift messages and multiple delivery addresses into our checkout process. It had great functionality out of the box, and the support team has been highly responsive in troubleshooting some issues in the shopping cart after we launched a new site theme, and is assisting us with a few custom tweaks to the code to ensure the app continues to meet our needs. Thanks to Tim and Zac for their amazing support!

EATABLE™ Popcorn
Canada
Almost 3 years using the app
Edited June 15, 2020

I haven't found anything like this app! As a flower shop, I needed the ability to attach gift messages to orders and be able to have customers select a specific delivery date. So far it has worked amazingly! The person who helped me was extremely helpful and was able to respond quickly to the edits I needed to make! The only bummer is that I wish we had the option to allow the messaging feature only to apply to certain products. It currently applies to all our products in our online store. The other feature I wish it had was to be able to create custom calendars for specific products. There is only one calendar that you build and it applies to all your products- so, for example, I would like flowers to have a Monday-Friday availability in the calendar, and our loaves of bread Tuesday-Saturday; this currently isn't possible, but needs to be hired out to build code to work this out. Other than those things, we love this app! Its been working great, and great communication with the gift ship team.

We went back for some additional help in June and Kevin couldn't have been more helpful. We really appreciate it.

The London Plane
United States
Almost 3 years using the app
June 22, 2021

Exceptional service from Tim - really fast and efficient. Very impressed. also a great app and has helped us with multiple functionality.

Craft & Crumb
United Kingdom
Almost 3 years using the app
October 19, 2021

This app was a gamechanger for our business. We initially got it for the Multiship capabilities, but now we also use the Datepicker, Upsells and Gift Message Boxes. This app has solved many small nuisance problems for us, and a few big ones too. It's worth every penny and then some. Plus, customer service is EXCELLENT and very responsive.

The Little NB Box Ltd.
Canada
Almost 3 years using the app
December 22, 2020

I used this app to add gift notes to our cart page. The team was very helpful, and quick to go out of their way to provide excellent customer service. Well made app, and fantastic people behind it! Thank you!

Antique Candle Co.
United States
Over 2 years using the app
March 6, 2023

This is the perfect app if you ship gifts - I love that our customers can leave a gift note & choose their delivery date. They're also super responsive and helped me customize it so that it matches the style of my website!

Idlewild Floral Co.
United States
Over 2 years using the app
Edited November 17, 2020

So far integration with our Shopify store has been fairly seamless. There was some support needed for the initial setup but customer service was quick and easy. The shipping to multiple address feature works great.

Dan The Sausage Man
United States
Over 2 years using the app
Gist replied December 4, 2019

Hi there!

I just wanted to follow up on this, since we have since added documentation for how to hide prices on the packing slip, using Shopify's "order printer" app.

As a bit of a background, apps cannot actually modify the packing slip template automatically, and furthermore, the packing slip template cannot conditionally hide or show a products price based on a "note attribute" flagging the order as a gift, since these properties are note available in the packing slip template.

Order printer, however does have access to the note attribute variables, so can be used to conditionally hide the pricing based on the values selected in Giftship.

If you, or anyone else reading this needs assistance with this, we're happy to help! Just drop us a line at support@appsbypix.com.

Thanks!

February 18, 2022

This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.

Intelligent Change
United States
Over 2 years using the app
January 21, 2019

This app has allowed our customers to ship to multiple locations within 1 order. There were some glitches along the way but the customer service has been stellar! They always get back to me very quickly with a fix. I would highly recommend this app!

Words with Boards
United States
Over 2 years using the app