Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

Edited November 3, 2021

Very good app and excellent support from the tech team , highly recommended.
The feature to ship to multiple addresses is also great.

Lotus Arts de Vivre
United States
Almost 3 years using the app
June 22, 2021

Exceptional service from Tim - really fast and efficient. Very impressed. also a great app and has helped us with multiple functionality.

Craft & Crumb
United Kingdom
Almost 3 years using the app
October 19, 2021

This app was a gamechanger for our business. We initially got it for the Multiship capabilities, but now we also use the Datepicker, Upsells and Gift Message Boxes. This app has solved many small nuisance problems for us, and a few big ones too. It's worth every penny and then some. Plus, customer service is EXCELLENT and very responsive.

The Little NB Box Ltd.
Canada
Almost 3 years using the app
December 22, 2020

I used this app to add gift notes to our cart page. The team was very helpful, and quick to go out of their way to provide excellent customer service. Well made app, and fantastic people behind it! Thank you!

Antique Candle Co.
United States
Over 2 years using the app
Edited November 17, 2020

So far integration with our Shopify store has been fairly seamless. There was some support needed for the initial setup but customer service was quick and easy. The shipping to multiple address feature works great.

Dan The Sausage Man
United States
Over 2 years using the app
Gist replied December 4, 2019

Hi there!

I just wanted to follow up on this, since we have since added documentation for how to hide prices on the packing slip, using Shopify's "order printer" app.

As a bit of a background, apps cannot actually modify the packing slip template automatically, and furthermore, the packing slip template cannot conditionally hide or show a products price based on a "note attribute" flagging the order as a gift, since these properties are note available in the packing slip template.

Order printer, however does have access to the note attribute variables, so can be used to conditionally hide the pricing based on the values selected in Giftship.

If you, or anyone else reading this needs assistance with this, we're happy to help! Just drop us a line at support@appsbypix.com.

Thanks!

March 6, 2023

This is the perfect app if you ship gifts - I love that our customers can leave a gift note & choose their delivery date. They're also super responsive and helped me customize it so that it matches the style of my website!

Idlewild Floral Co.
United States
Over 2 years using the app
February 18, 2022

This app solved the shipping to multiple addresses issue for us–the support by Tim is excellent. Thank you.

Intelligent Change
United States
Over 2 years using the app
January 21, 2019

This app has allowed our customers to ship to multiple locations within 1 order. There were some glitches along the way but the customer service has been stellar! They always get back to me very quickly with a fix. I would highly recommend this app!

Words with Boards
United States
Over 2 years using the app
June 22, 2023

Giftship is a great app that provides a wide range of valuable gifting features.
Notably, the support team has consistently gone above and beyond to assist us whenever we've faced compatibility problems with other applications. Their assistance has proven invaluable in resolving any hurdles we've encountered.

Bunny James Boxes
United States
Over 2 years using the app
October 19, 2021

Loving this app so far. The dev team were able to address install and technical issues right away including an additional theme issue that was affected.

The Scottish Grocer
United States
Over 2 years using the app