Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.
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My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!
Highly recommend - exactly what we need for gift messages and additionaly product options. The help desk was really fast and really capable. Great experience over all. Have used this product for a couple of years.
Great features and options! Very responsive and helpful support! The app *might* not do *everything* you want in *exactly* the way you want, but their support gives you a clear picture of what you *can* do, and having clarity on that is in itself very helpful.
This is exactly what we were missing on our store! moving from an older platform to Shopify was much needed, but as a gift shop we needed the capability for hold dates and shipping to many addressed. Their support was extremely quick and pleasant to work with and they were able to get this installed on our site within an hour of purchasing it.
Great customer support! We had an app conflict from changes we made to our theme and the team at Gist was on it to help fix things on the back end. They even took time to create a Loom vid to show us what was going on.
I got this app for my chocolate business to ship to multiple address in one order, to add gift notes and a feature where the customer can choose when they want the gift to be received. This helps with Holiday orders when folks like to plan and purchase ahead. It's a great design, easy to set up and the customer service is excellent. It's an intuitive feature and worth the cost.
Loving this app, it is just what my store needed! They were very quick to respond when I needed help as well!! Thank you!
Giftship's features are amazing and has really helped my business a lot! Customer service is excellent! Thank you Giftship for creating such a great app.
We are big fans of their app, but even more impressed with the customer service. They fix any issues at lightning speed. The team is a joy to work with, too.
I had been searching for an app that could show delivery dates on product pages - as well as upsell! and GiftShip is amazing. The support from Tim has been incredible - a zoom call, and numerous emails to answer any questions I had and help me through set up. Wonderful app and great support. Thank you!!!