Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

Edited October 11, 2024

Good app and great support!

Nut & Candy
United States
8 months using the app
November 22, 2023

Atención y servicio al cliente extraordinaria.
Me ayudaron al 100%. La app es un poco costosa ya con todo incluido y los upgrades que yo necesitaba, pero vale la pena.

Mantel y Servilleta
Mexico
9 months using the app
November 18, 2017

I used to have their app Multiship and it was so good. I switched to Giftship for some additional options it offers beyond shipping to multiple addresses. This app is amazing, so many things in one. Not only is the app great but the support is top notch. They only communicate via email but they get back to you very quickly and theyre friendly and knowledgable. I cant say enough good things about them or their apps, they thought of everything.

Bottlemess
United States
Over 6 years using the app
August 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Karma Kookies
United States
Over 5 years using the app
October 4, 2017

Giftship is a must if you run a gift focused business. They are the first of their kind because they also enable the customer to select to ship to multiple addresses! Finally! The app also allow you to have add ons such as gift messages, gift wrap, greeting cards etc at checkout as well as upsells. They worked with me to customize specific features that I needed for my store and have been very responsive throughout the process. Everything has been extremely smooth - I almost feel like I have an in house IT support (at least when it comes to the Giftship app!) They are a new company and are actually still adding more functions to the app which is very exciting. I definitely recommend Pix and the Giftship app.

Luxbabybox
United States
Over 5 years using the app
September 27, 2018

Excellent Product! Does exactly what we needed. Customer service is excellent and very quick. We had a particular situation that, nothing to do with their app, but they helped us out with a reinstall of the app! Highly recommend this App.

Gardens of The Blue Ridge
United States
Over 4 years using the app
Edited March 10, 2022

Incredibly responsive and helpful support team. Very quick turn around on resolving an issue for us. Made my life easy.

Snackwize
Australia
Almost 4 years using the app
August 10, 2022

Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.

Seven Sisters Scones
United States
Almost 4 years using the app
October 25, 2023

My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!

CORDA
United States
Over 3 years using the app
February 2, 2023

Highly recommend - exactly what we need for gift messages and additionaly product options. The help desk was really fast and really capable. Great experience over all. Have used this product for a couple of years.

The Steeping Room
United States
Over 3 years using the app