Reviews (322)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.

May 28, 2024

One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.

Batch & Box
United States
About 1 month using the app
February 26, 2025

Gift ship has been wonderful to work with and has helped us level up our bundle options!

Care Crates
United States
About 2 years using the app
June 6, 2024

Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have

Allocated Outlet
United States
6 months using the app
April 5, 2024

Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!

Drinksi
United States
2 months using the app
Edited March 18, 2018

Father's Country Hams are cured and shipped on our family farm in Kentucky since 1840. We have had a web site for several years on different hosting sites .We tried before to add needed features to our site but they never worked as we preferred . The Giftship app with the added up-sell features is perfect for all our needs! We ship lots of gifts and the Hold Date and the ability for customers to ship to multiple address is a must have for today's customers. Our customers are pleased with how easy ,they can order gifts for family and friends and even write their own gift message. Now the ADD ONS- a real selling machine! I am shock how many customers add additional products at check out! Visit our store and see how easy and great Giftship would help your on line store. The customer support is Excellent! They installed the app and have worked with us to make sure all of the Gift ship features are performing correctly . Was surprised how quickly they would respond to my questions durning our start up process. www.fatherscountryhams.com

Fatherscountryhams
United States
Almost 7 years using the app
November 18, 2017

I used to have their app Multiship and it was so good. I switched to Giftship for some additional options it offers beyond shipping to multiple addresses. This app is amazing, so many things in one. Not only is the app great but the support is top notch. They only communicate via email but they get back to you very quickly and theyre friendly and knowledgable. I cant say enough good things about them or their apps, they thought of everything.

Bottlemess
United States
Over 6 years using the app
August 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Karma Kookies
United States
Over 5 years using the app
October 4, 2017

Giftship is a must if you run a gift focused business. They are the first of their kind because they also enable the customer to select to ship to multiple addresses! Finally! The app also allow you to have add ons such as gift messages, gift wrap, greeting cards etc at checkout as well as upsells. They worked with me to customize specific features that I needed for my store and have been very responsive throughout the process. Everything has been extremely smooth - I almost feel like I have an in house IT support (at least when it comes to the Giftship app!) They are a new company and are actually still adding more functions to the app which is very exciting. I definitely recommend Pix and the Giftship app.

Luxbabybox
United States
Over 5 years using the app
February 28, 2022

We use the GiftShip app on our Cart, as well as their "big brother" Wholster app. Both are fantastic for split-shipping an order, and are well designed for user experience. GiftShip works well for "self-serve" customers to fulfill an order to ship to multiple addresses; Wholster is great for larger split-ship orders, or B2B customers who need invoicing options.
The Support team is helpful, responsive, and quick to find solutions when there are small bugs or hiccups.

In Good Taste
United States
Almost 5 years using the app
February 20, 2020

I had a big issue with how Paypal info was being incorrectly rewritten back to our customers order. Shopify said it was not on them and PayPal said the same. By using GiftShip all the information now is transferred correctly. Plus, our gift is typically being sent to a different address and it's nice for the customer to be able to fill out the enclosure note. Lastly, the GiftShip team responds quickly and helps me accomplish what needed to be done.

PrayerBowls
United States
Almost 5 years using the app