Giftship: Gift Options & More , 310 reviews

We love this app! It's perfect for what we need and extremely user-friendly. Customer service is fantastic. Check it out!

App works well, and even better - customer service is super fast and friendly!

Working app and has very good support. Appreciate the devs. Thank you!

I really want to like this app as it offers what I need for my business. However, the lack of urgency in support has got me to rate this only 3 stars. I had to turn off ads and I'm losing revenue until they work out bugs in their system. They know how critical it is to me and yet I do not feel they take it a priority. Most really good app offer a support chat where things can get done quickly. With this app, they do not offer this. Your at the mercy of a different timezone and days to resolve critical issues. I am interested in wholesale app they offer but if it's the same level of sub par support, I'll most likely pass all together and fin another app that gives better support. Also, this app archives multiple address orders meaning its counting revenue twice when it should not, which gives false analytics for my business. The solution they offered was to disable auto archiving orders. But when I do this, the main order is a hot mess with a bunch of code to decider just to find gift message. Also, Customer facing with this solution is not ideal either as again, the coding takes over the order page. It's close to being a phenomenal app, but the lack of support and bugs in their prevents them from being Great.

Our experience with Gift Ship has been so good! The team has gone out of their way to offer support and training for our team as we learn to navigate the app. They are quick to respond and very helpful!

Giftship is a great app that provides a wide range of valuable gifting features.
Notably, the support team has consistently gone above and beyond to assist us whenever we've faced compatibility problems with other applications. Their assistance has proven invaluable in resolving any hurdles we've encountered.

Fantastic app and a great support team. Tom and Zac have worked tirelessly to customise the app to meet our business needs - even organising a zoom meeting at a moments notice to talk through functionality. Fantastic date picker and gift message options that means we’ve completely moved away from our legacy ‘cart notes’ model which presented its fair share of customer friction. Would highly recommend this app and team. Thanks again Tim and team.

This app saved us thousands in development costs. Works perfectly out of the box. Their customer service is also above and beyond stellar. Tim was so extremely helpful. We are really glad we found this app.

I used to have their app Multiship and it was so good. I switched to Giftship for some additional options it offers beyond shipping to multiple addresses. This app is amazing, so many things in one. Not only is the app great but the support is top notch. They only communicate via email but they get back to you very quickly and theyre friendly and knowledgable. I cant say enough good things about them or their apps, they thought of everything.

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.