Reviews (322)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.
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GiftShip has been an excellent addition to our website! Their customer service is truly top-notch – they've been incredibly quick to respond to all my emails and always go above and beyond to assist with any questions. The product itself integrates seamlessly and has made managing our gift offerings so much easier. We're also excited to explore their Gift Card Pro app soon. Highly recommend GiftShip to anyone looking for a reliable and efficient gifting solution!
Excellent support! And not just on one occasion but on many, related to making apps work together with themes. Brilliant. Wouldn't hesitate to recommend!
These people actually got our glitch fixed and our website functions back on track - was a busy time of the year for us for the functions to be playing up, but they nailed it - Thanks Greg and Tim
Great, fast customer service!
Giftship support is truly exceptional. There were a few things that weren't working initially and I received personalized attention and fast support! Excited to see how this app improves our business and customer experience.
Amazing app, with extremely responsive and helpful support! We've needed several modifications, and the team behind this app has helped us every time. Strongly recommend them :)
The app is fantastic, but the team behind it is even better!
The team at Gist are hands down one of the BEST teams I have ever had the pleasure of interacting with.
Our initial GiftShip implementation faced a couple of hiccups due entirely to how our Shopify instance was configured (with third-party apps) and a lack of understanding regarding the features we required.
As our rollout was time sensitive and our deadline fast approaching, I reached out to Jayson, Tim, Zac as well as the other amazing Gist team members for any advice and/or support they could offer.
Not only were my queries answered promptly, but also with care and compassion. In less than 48 hours I must have sent a dozen or more emails about several separate technical issues, yet each and every time the response was friendly, pleasant and helpful.
If you're looking to offer your Shopify customers a variety of gift options, including multi-address shipping, plus you're looking for a stable, robust solution that is easy to implement and manage, GiftShip is it.
If you're not already convinced by the world-class quality of the GiftShip app, let the quality of the Gist team convince you.
Absolutely sensational.
Good app with a lot of options. The developers are very engaged and often add new features. Customer support is prompt and helpful. Has been a great addition to our website and boost to our business.
I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!
We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!