Reviews (322)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.

December 12, 2023

GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch.

What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team ...

Cold Hollow Cider Mill
United States
6 days using the app
December 6, 2021

Helpful for bulk printing orders and adding delivery dates, messages and special notes at checkout. Can't thank Tim from Support Team enough for help in setting up packing slips - the video of the process was fantastic, I learnt so much. Highly Recommend - great app and team behind it!

Over the Moon Dairy
New Zealand
6 days using the app
March 3, 2021

I needed help getting this app installed on my site correctly and the team was so helpful! They got it done very quick. Excited to start using it on my site when we launch.

Tea with Tae
United States
5 days using the app
September 20, 2021

Fantastic functionality and OUT OF THIS WORLD customer service! It's so rare to find an application with support willing to edit themes for you. Highly recommended!

LaMonarcaBakery
United States
4 days using the app
April 25, 2020

This app is amazing! Not only have these guys helped me set it up to match more store, they also helped set up the functionality so we could get it working just the way we wanted it. Great team, great app. 100% recommend!

Jackson Orchards
New Zealand
4 days using the app
August 24, 2022

What kind of customer service is this?? We DID PAY. Our business is not operating yet, we do not make a single penny, so every little amount spent weighs a lot. But we were still fine with paying 60 bucks for this app. We accidentally delete it on August 4th BEFORE we get charged (on August 5th), hence want to reinstall the app. Then we're asked to pay again since we do not have an active ...

boxoftreats
Germany
4 months using the app
Gist replied August 25, 2022

Hello,

When Apps are installed on Shopify, a billing charge must be accepted in order for you to gain access to the App. This is standard behaviour across all Apps.

As you ...

August 27, 2020

Quality app that is great for enabling an easy gifting option for customers. Kevin provided A grade support with getting it set up perfectly for us.

#GoKindly
Australia
4 days using the app
February 16, 2021

I used Giftship to help create a more tailored shopping experience for my customers. I did have an issue with random characters showing up at checkout but the support team (Zac) pointed me to an easy-to-follow article. Thanks so much!

PARU
United States
3 days using the app
November 29, 2022

So far I've been really pleased with this app versus others I've tried. Load times are not too bad. I don't know how it deals with multi-currency yet. The standard layouts on the box bundler are pretty good and intuitive. And the bundler gives lots of options of how to assemble them, which is great. And being able to really control discounts on them is great. The gift messaging function works ...

Yes Bebe
United Kingdom
3 months using the app
November 18, 2020

Not make the app enable yet for my online shop but so far their support team has been replying to all my questions very kindly, nicely and patiently, and I am just excited to use the app and see how it works and it increases our sales!! Thank you, Tim, Zac and Helen!

tortoise general store
United States
3 days using the app