Reviews (897)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.

March 16, 2022

Our shop has now been using Mega Menu for one year. We love that this app has allowed us to offer our very broad selection of products in an easy to use drop down menu. We like that we can easily add photos to some of the drop down categories if we like. Recently we had an issue and needed to get support. Our issue was quickly addressed and we were able to solved our problem with the instructions provided. Thank you! Love your product and support.

Heather Lane Pottery
United States
About 1 year using the app
April 26, 2018

Had a technical issue with the app, but was soughted pretty quickly. Happy with the service.

Alveta Health
South Africa
About 1 year using the app
June 5, 2018

Great Support! Had a small issue with my theme and the got it fixed quickly and efficiently. Do recommend! :D

Gearfuel
United States
About 1 year using the app
Edited September 8, 2023

Update: I cant say more about this company. They are so helpful. They reply immediately and the app is perfect for my store.
Update: Sarah is just awesome. Ran into a glitch I couldn't fix and the support was incredible. I love this App. We wanted the shopping experience to be easier to navigate, and to allow the user to be able to find exactly what they are looking for. Globo and the Mega Menu achieved exactly what we wanted and when we had a question about changing something, Sarah and Globo were able to help us promptly and efficiently.

European Deli
United States
About 1 year using the app
January 15, 2020

Loving this app! Very easy to setup and while I had some trouble with publishing, customer service was quick and efficient. Menu looks awesome and well worth the effort. I would definitely recommend.

ZeniEssentials
United States
About 1 year using the app
August 11, 2022

I really like this app and the support team, they helped me perfectly, quickly & very efficiently! Thank you!

YOGATERRAE
France
About 1 year using the app
August 24, 2023

Thank you Sarah Nguyen for the fast and urgent response time and getting my issues fixed with my navigation bar in a timely manner.

Urban Supply Incorporated
United States
About 1 year using the app
February 15, 2022

This is a wonderful app, and the Globo team are extremely responsive and helpful. This app is highly recommended.

NAMASTE BEAUTY
United States
About 1 year using the app
September 15, 2021

This app gives you so much more freedom with your menu than out of the box. It's super easy to use & very friendly. The support is out of the world! My favourite feature has to be the fact you can export the nav! As someone that has multiple stores the feature is great!

Meri Meri UK Retail
United Kingdom
About 1 year using the app
October 3, 2022

Best customer service from Sarah. The team took extra steps to help me getting the best result. I love the new look of my mega menu. We carry 5000+ items, and I just couldn't find the way to properly categorize them. They cured my long-time headache, and I can't be happier! Thank you!

MyPhoneCase.com
United States
About 1 year using the app