Reviews (889)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its clean, organized display that enhances site navigation by effectively categorizing products. Its customization capabilities allow for tailoring menus to fit branding and functional needs. The interface is user-friendly, supports multiple languages, and is compatible with various themes. Merchants find the installation process straightforward and praise the stability of the app. The support team is noted for their responsiveness and professionalism, with staff like Sarah providing personalized service. Support is available through multiple channels, including direct chat, and is efficient in handling requests and resolving issues promptly.

August 2, 2018

This is such a great app. The instructional video is so easy to follow and the steps are logical and very user friendly. The support team was also very quick to help me with a minor issue. And above all, it looks amazing!

Shop Baby Bump
South Africa
About 2 months using the app
May 9, 2018

Easy to use and configure. Quick Support.

Stay Fashionista
Ireland
About 2 months using the app
Edited March 29, 2020

I used this app to add easy user interface to my website. The drop down menu is vital for a good web page, and Globo Mega Menu executes this concept super well. The customer support that comes alongside this app is also outstanding, they're ready to help you whenever you need them, while also doing some niche customization for you when prompted to do so.
TL;DR, 10/10 app, really helps the user navigation on my website flow well.

Anime Index
United States
About 2 months using the app
November 18, 2019

Decided to go with the newer (more complex) Galleria Shopify Theme. Had many coding issues with trying to install various other types of Mega Menus. Didn't seem like this one was going to work either ... was getting quite frustrated after spending so much $$$ on the theme Lol... Until I reached out to this app's support team who swiftly entered into my store and fixed the coding issues quickly for both mobile and desktop. The support team was actually online on live chat and assisted me with the issue immediately vs. e-mailing other Mega Menu app support teams and some would not even respond to my enquiry. Good thing there is the free trial period! :) It is truly an easy-to-use app for shop owners AND extremely user-friendly for customers who will find your navigation fun to use and full of impressive collection slides and enticing product pictures! I absolutely LOVE this app! I love it so much I don't even want to leave this review because I don't want my competitors to find out about it! Joking ofcourse... sort of! :) 5 STARS FOR THE APP & SUPPORT TEAM! ★★★★★
ヾ(@^∇^@)ノYAY!

PIN-ME-UP-Shop
Canada
About 2 months using the app
July 10, 2023

Look, my review is entirely about the customer service team. Seriously, their customer service team is absolutely phenomenal. The app wasn't showing on my website, so I messaged them on the weekend, expecting a reply on the next business day, but nope, they literally replied right away and solved the problem throughout the weekend, constantly remaining in touch with me. S+ customer service.

spacesavingbed
United States
About 2 months using the app
May 5, 2022

Sometimes I get bugs and the app seems to be a little bit heavy to load and could be optimized (I think... and hope it will in the future...). But Sarah (email support) and the dev team are always here and quick to help and fix the issue. It's very easy to make a super mega menu for your website ;)

plombelecdistribution.com
France
About 3 years using the app
July 1, 2019

The best app I have used so far.
Easy to use and make a gorgeous megamenu. Some small issues when I installed the app, but support fixed that in less than 30 minutes :)
Highly recommended app that every store should have.

boonanzo.com

boonanzo
Norway
About 1 month using the app
September 7, 2023

Great and easy app

LiquidofLife
United Arab Emirates
About 1 month using the app
September 16, 2021

Great app. Awesome customer support. Has all we need really. Easy to use and with customer support it is no brainer to install and keep on our store for good. For now, we're on the free plan, but as we grow, we're happy to pay, just because their customer support is awesome and quick. Highly recommended.

World Canva ®
Canada
About 1 month using the app
June 7, 2018

I tried all 3 Mega Menu shopify apps and this one is by far THE EASIEST TO USE and the most affordable. The others all get your with 'free' versions, but you have to pay 20$ to be able to insert photos! This one has everything you need to build an AWESOME mega menu, pics, tabs and all for 9$. I do wish it was a one time fee, but alas, for me personally it's a must-have. Nahm was quick to respond to emails and sorted any problems out in minutes. Highly recommend. Check it live on my site > www.wildlingsorganicclothing.com

Wildlings Organic Clothing
Spain
About 1 month using the app