Reviews (897)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.

June 2, 2023

I had some issues with an integration of the Mega Menu, but the support team helped me to solve all of them. I also use Globo's app that provides filters on my website and there were the same situation: when I had problems, the support team solved them. So I know that I would use their apps if I want to add some new features to my store. They are even ready to customize their apps a little bit for your needs. Hands down 5 stars!

U-ECOM
Ukraine
About 1 month using the app
November 20, 2018

Excellent timely support. Integration with theme was great.
Emma was able to answer queries and understand requirements quickly.

Omnidesk
Singapore
About 1 month using the app
Edited March 27, 2020

10/10. There is literally nothing better. The ease of help of the app and customer service are beyond. Because of this i will be buying one of their paid products. I would give it 5/5 if their watermark wasnt present.

ParadimeCoins
United States
Over 2 years using the app
July 12, 2018

really nice app for making a great menu

Cisco Net Global
United States
About 1 month using the app
Edited November 20, 2021

I try another app to customize our menu and this one suits perfectly what we need. I have minor experience with shopify and they help me to customize even more our menu for mobile. Really love this app. Incredible support team. Always helpful 24x7

The Beauty of Caring
Spain
About 1 month using the app
September 20, 2023

Got an answer right away and t fixed my problem!

The Skin Bar JM
United States
About 1 month using the app
March 16, 2023

I think this is a great app, especially because of the free features that are offered.
The other Shopify menu apps I tried were nowhere near as generous with their free features.
Unfortunately I had some problems because I had some previous code manipulation on my theme, and the menu wasn't loading.

I reached out to Globo for help, and with every email I sent, Sarah promptly emailed me back.
She helped me with just about every step in developing the look I needed for the website, never making me feel like I was asking too much.

The time I spent emailing Sarah was a pleasure. She really made me feel like I was messaging an old friend, so I wanted to write this review.
I want to thank everyone at Globo, especially Sarah, for everything! Our website looks great now because of you!

FireFlyFlame
United States
About 1 month using the app
February 18, 2020

A fantastic support and we are happy with the fast solution! We recommend the use of this app without a doubt.

MacRider
Netherlands
Over 2 years using the app
Edited November 1, 2021

When you have a lot of customizations on the navigations sometimes it does not work well although it is great that the team is responsive when there is an issue with the navigation that is caused by the app.
It would be better if the team could arrange with us before they do fix and apply the changes to the live theme. I asked them when to deploy changes with specific timings but they went ahead and deployed them anyway.

Moschino Singapore
Singapore
Over 2 years using the app
June 20, 2018

Absolutely amazing service, had a couple of set up issues I could not sort and it was sorted ASAP thank you for the great customer service. Would give them 10 stars.

Little Secrets Gift Shop
United Kingdom
About 1 month using the app