Reviews (897)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.
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Updated review: shortly after I posted a negative review because of a lack of customer support, their team reached out and helped us investigate the issue. Unfortunately, an update impacted our legacy account and because we were on a free version, they didn't seem to bother updating older versions. Ultimately though, we got the issue resolved and Sarah from support was awesome. Keeping one star back because I wish they would have notified that the update was going to happen. A recent upgrade to the app made our menu stop expanding on hover. No access to support -- I would not recommend.
Literally the best customer support and service we have ever received when dealing with a 3rd party Shopify app. The customization possibilities they offer is well beyond what you get with any Shopify theme and it's super easy to use. Don't look anywhere else for a menu app. This one is the best! Thank you to everyone at the Globo team!
super handig, bij elke vraag wordt er voor een oplossing gezorgd!
I love this app, I am so happy with how my menu turned out. They were so nice and helpful making sure my menu turned out just how I wanted.
I was custom request to This team.
This team broken my theme.
And, Cannot be undone.
Very terrible experience.
Great customer service, super easy to navigate, and relatively well priced for the ease of use! Satisfied with the design of the menu.
On paper it looks great, and when set-up it works well. But to actually work with it is a nightmare, especially trying to edit menu items. At best actions are slow to respond, and most other times the edit just puts the menu in an unresponsive state - often requiring to delete an entire menu tree, and just to start from scratch.
Would be a big thumbs-up for some amateur coders free beta version, but definitely not what one would expect from a premium priced commercial app.
Excellent support from their team. Diligent and responsive - fixed an issue for me with no hassle. Thanks guys.
easy to use, good technical support...not so expensive
This app is working really well for us so far. We had a few hiccups in functionality at the beginning but the support staff solved our issues in a quick and efficient manner.