Reviews (890)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its clean, organized display that enhances site navigation by effectively categorizing products. Its customization capabilities allow for tailoring menus to fit branding and functional needs. The interface is user-friendly, supports multiple languages, and is compatible with various themes. Merchants find the installation process straightforward and praise the stability of the app. The support team is noted for their responsiveness and professionalism, with staff like Sarah providing personalized service. Support is available through multiple channels, including direct chat, and is efficient in handling requests and resolving issues promptly.

May 16, 2023

Very good, Very good Very good Very good Very good, Very good, Very good Very good Very good Very good

KidzNBaby
North Macedonia
10 days using the app
November 29, 2022

I normally hate having to reach out for help, but I tried over and over to fix my tech issue and had done all I could on my end to no avail. Then, I reached out to customer service, and they got back to me within 10 mins they explained we are in a big time zone difference and about a possible delay in timing because of this (totally understandable) and they explained exactly what to expect. Not many explain what to expect right off and this is a good quality to have. Good Job on communication skills! I think it was late for them, but they still sent me the request to fix and when I got up this morning USA (EST) time it was all fixed. I am really impressed with the level of customer service! Keep up the good work and thank you!

Gfts N Stuff
United States
10 days using the app
October 13, 2022

Awesome support, helped me with all my requests and very friendly. The app has alot of great options, if you want to add something on your menu that isn't in the app, you can always contact their team and they will gladly help you. Overall a nice experience and do recommend!

Nature’s HUG™ Pet food Inc. - Français
Canada
10 days using the app
April 27, 2021

The best support EVER. I have downloaded a lot of apps from the Shopify store, but this company provides the BEST customer support by far compared to anyone else. I dont usually write reviews, but these guys surpassed my expectations and helped sort out every minor issue I had with the app. Their developers are excellent. Will be downloading a few more Globo apps. 5 STARS!!! Highly recommend!

KULTKID
United Kingdom
10 days using the app
October 29, 2021

Easy to use. The customer service and tech team is very patient and professional. They helped me to customize some formatting and ended up very satisfying!

Jei & Co. Optics
Canada
10 days using the app
August 21, 2018

Great Customer Service with name Emma I appreciate the competency and customer service

Haceo
Canada
10 days using the app
July 1, 2019

Menu only working in mobile but not in desktop.Is there any setting to show menu in both mobile and desktop.Can you help me with this.

The Local Space
Canada
10 months using the app
Edited February 17, 2019

This is quite possibly the best mega menu app on the market right now. I tried several other and then settled on this one for its clean user interface and easy administration.

Ceramic-to-Metal by Cosmotec
United States
9 days using the app
Edited March 25, 2020

I had a terrible experience with this app, and the customer service is not very well either. When requesting help to install the app properly, they made changes that did not work at all, and published it so it was live! When I asked if they could revert the changes, they did not respond. Also, the menu did not include brand logo or cart, essential for any ecommerce store (how can you buy if there is no cart?)

Happy Wifey
Norway
9 months using the app
Globo.io replied March 27, 2020

I'm sorry for your experience.
It was our mistake when publish your menu when it isn't ready. I'm sorry again for it.

January 11, 2020

Customer support is amazing! I just installed this app but I believe it's gonna be a great tool to make ideal menu for my customers.

Move on Branded
Malta
9 days using the app
Globo.io replied January 11, 2020

Thanks so much for taking the time to leave us a review.🥳 Don’t hesitate to contact us if you have any questions or suggestions.