Reviews (897)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive mega menu design that enhances site navigation by organizing categories and subcategories effectively. This improvement in navigation is noted to boost customer engagement and sales. The app offers extensive customization options, allowing merchants to tailor the menu to their design preferences, including adding photos and various links. It integrates well with Shopify themes and is stable. Exceptional customer support, particularly from staff members like "Sarah," is frequently highlighted, with support available through live chat and email, ensuring responsive and effective service. Merchants recommend this app for its robust features and customization capabilities, which significantly enhance navigational efficiency and aesthetics.

April 27, 2021

The best support EVER. I have downloaded a lot of apps from the Shopify store, but this company provides the BEST customer support by far compared to anyone else. I dont usually write reviews, but these guys surpassed my expectations and helped sort out every minor issue I had with the app. Their developers are excellent. Will be downloading a few more Globo apps. 5 STARS!!! Highly recommend!

KULTKID
United Kingdom
10 days using the app
October 29, 2021

Easy to use. The customer service and tech team is very patient and professional. They helped me to customize some formatting and ended up very satisfying!

Jei & Co. Optics
Canada
10 days using the app
August 21, 2018

Great Customer Service with name Emma I appreciate the competency and customer service

Haceo
Canada
10 days using the app
July 1, 2019

Menu only working in mobile but not in desktop.Is there any setting to show menu in both mobile and desktop.Can you help me with this.

The Local Space
Canada
10 months using the app
Edited February 17, 2019

This is quite possibly the best mega menu app on the market right now. I tried several other and then settled on this one for its clean user interface and easy administration.

Ceramic-to-Metal by Cosmotec
United States
9 days using the app
Edited March 25, 2020

I had a terrible experience with this app, and the customer service is not very well either. When requesting help to install the app properly, they made changes that did not work at all, and published it so it was live! When I asked if they could revert the changes, they did not respond. Also, the menu did not include brand logo or cart, essential for any ecommerce store (how can you buy if there is no cart?)

Happy Wifey
Norway
9 months using the app
Globo.io replied March 27, 2020

I'm sorry for your experience.
It was our mistake when publish your menu when it isn't ready. I'm sorry again for it.

January 11, 2020

Customer support is amazing! I just installed this app but I believe it's gonna be a great tool to make ideal menu for my customers.

Move on Branded
Malta
9 days using the app
Globo.io replied January 11, 2020

Thanks so much for taking the time to leave us a review.🥳 Don’t hesitate to contact us if you have any questions or suggestions.

Edited July 14, 2021

too slow for this app. The page speed will slow too.Most of time, I could not open this page to edit the page.

NAKTO Official Direct Store
United States
9 months using the app
March 3, 2022

A Superb app! The support team was incredible and helped fixed every problem I had. Fast, supportive and innovative!

X Perform
United States
9 days using the app
November 20, 2017

Great customer service, and the app is working great.

Fshoutlet
Romania
9 days using the app