Reviews (890)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its clean, organized display that enhances site navigation by effectively categorizing products. Its customization capabilities allow for tailoring menus to fit branding and functional needs. The interface is user-friendly, supports multiple languages, and is compatible with various themes. Merchants find the installation process straightforward and praise the stability of the app. The support team is noted for their responsiveness and professionalism, with staff like Sarah providing personalized service. Support is available through multiple channels, including direct chat, and is efficient in handling requests and resolving issues promptly.

Edited August 27, 2019

Originally I gave them a 1 star review because downloading the app destroyed my entire store. I reached out and Globo, who has really good customer service. They restored my page to what it was originally. What I do not know is, was there a problem on either end that caused my sight to become scrambled?

Coffee Smoke and Fitness
United States
About 1 month using the app
Globo.io replied August 26, 2019

Dear Customer,

We're sorry for your experience. Are you sure that you have contacted to Globo? We have searched for your message on Email, Live Chat. But we didn't see anything. Did you send with the email rylanpalmer@...?

About the problem, please give us more details via email contact@globosoftware.net. Our support team is ready to support you with.

Thanks,
Helen

May 11, 2023

Very attentive at all times, they have solved the problems in a few hours, both Sarah and the programmers.

Vinusdei
Spain
1 day using the app
October 11, 2023

Fantastic App, Sarah & her support team assisted with our entire setup of the menu and we got the new mega menu working exactly as we needed in no time at all. I would highly recommend this app to add that little extra detail to your Shopfiy Website.

Power Butler
South Africa
1 day using the app
July 20, 2021

It's terrible- doesn't save your work. No undo button. Things changed on me even when I saved them. I had to redo my menus 3 times b/c some how my sub menus were dragged out and I couldn't drag them back.

CAD Micro
Canada
29 days using the app
April 25, 2020

I checked some other apps as well. This one is really user friendly and has everything I needed. I recommend!

CAPICLEAN
United States
About 23 hours using the app
October 14, 2022

Best mega menu on shopify, great support when you want to make changes and need help.
Very much recommend

Fanola UK
United Kingdom
About 23 hours using the app
April 21, 2020

Works wonderfully. So much better than what the theme gives you. Easy to use. Adds so much functionality to my site.

Reflective Inc. - Experts in Reflective Safety Tape
United States
About 22 hours using the app
March 2, 2023

The app is GREAT, very customizable and the support is even better! I'm very pleased so far. Thank you!

Vape Express Canada
Canada
About 22 hours using the app
October 21, 2023

Love this app! Needed help on a couple of things with my menu and they got back to me right away. Amazing customer service! App is super easy to use (even for someone like me who is not good with anything tech). Highly recommend!

Dadi Oil
United States
About 21 hours using the app
October 25, 2017

Great app. I've tried multiple different apps for my store and Globo Mega Menu is by far the best. It's very easy to use and also very stylish. The support is instant. Contacted them and they fixed the problem within minutes. Great work guys!

Baby Dorie Store
South Africa
About 20 hours using the app