Reviews (6,390)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Google Shopping feed management and ad performance, noting its user-friendly interface and seamless Shopify integration. It offers features like dynamic Facebook catalogs and GA4 metrics tracking, with customization options that don't affect store details. The customer support is particularly praised for its responsiveness and personalized assistance, including video conferencing and proactive help, making it a valuable tool for boosting e-commerce operations.

May 11, 2022

I always like to wait for a while before leaving a review as typically, the support from developers is great in the beginning, and then once a glowing review is left or as time passes, the attention, and responsiveness fade. I am impressed that such is not the case with Simprosys and the various solutions that I have been using for about six months now. They have consistently delivered by way of speedy support and knowledgeable support. In diverse areas. From the Google Merchant Feed troubleshooting to Shopify schema markup issues, they have knowledgeable resources. I wish they would also have an offering for Google Ads as that is a core area that would complement or complete the solutions needed for an e-commerce site. As would feed solutions for other marketplaces such as eBay, Amazon, and, Etsy. And, their rates for the app are reasonable. They are based in India so, time difference may be a challenge initially and I found that someone responds to emails around the clock. Screensharing for support was helpful when email back and forth seemed to not work. One time, I picked up the phone and dialed their number for what was around 8.30a Indian time and was pleasantly surprised to have my call answered by the CEO who walked me through the setup. Having used other major solutions/apps for Google Merchant Center feed before switching over to SimproSys, I can say that they are the way to go. Good job team, Simprosys!

Pino Shah Antiques
United States
4 months using the app
August 24, 2018

I have been using this app for 2 months, it's very easy to use and their support team very responsive. Thank you

Pomchick
United Kingdom
4 months using the app
September 19, 2018

One of the Best App for Google Shopping Feed Customisations. Very Easy to Use. Awesome & fast support. Highly Recommended.

Sweet Memories
India
4 months using the app
May 9, 2023

Easy App to use. You can manage all product-related promotions. Great and fast customer care service

CasaOne
United States
4 months using the app
September 24, 2018

I use this app to upload my products to adwords with less stress, Amit was very helpful when i needed help he was always replying very fast and sending me screen shots. Thank You Amit

CLEVERTINGS
United Kingdom
4 months using the app
April 25, 2020

Excellent and very responsive technical support!
Looked into our issue promptly.
Thanks for all your help!

UnoFive
Canada
4 months using the app
July 21, 2023

I would like to express my sincere gratitude to the support team for their invaluable assistance in resolving my GTIN issues. Their professionalism and patience truly impressed me. Thanks to their expertise, I was able to overcome the technical hurdles that were hindering my business operations. Their prompt and efficient support was crucial in sorting out my GTIN numbers, leading to a positive impact on my sales and reputation with customers. I highly recommend their support service to anyone facing similar challenges. Thank you again for everything!

Naturagarten
Switzerland
4 months using the app
Edited August 1, 2021

The best app. It's a must for me to sell in multiple countries!
Most importantly, it is very clear and easy to operate.
It has really helped me. Thank you!

choco-rail JAPAN
Japan
4 months using the app
November 23, 2020

I am using this app for google shopping , and it works very well, you can easliy do a lot of products adjustment by this app, also you can use this app for mul-countries selling. Meanwhile , the customers service is good, you can watch the videos created by them or email them, always quite resoponse. Very great! I wish you can have a try

Jolly Vintage
China
4 months using the app
March 7, 2023

Needed help with some issues we were experiencing in Google Merchant Center and the customer support was beyond helpful in resolving the issues through the app feed. Staff is thoughtful, insightful and thorough, best experience in dealing with an app's customer service.

DreamKitchenandHome
United States
4 months using the app