Reviews (6,336)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage and optimize Google Shopping feeds, enhancing product visibility and sales. It features seamless product uploads, real-time updates, and integrations with Shopify, Facebook, and Pinterest, streamlining the setup and management of Google feeds and Facebook catalogs. The user-friendly interface and reliable performance are noted, especially for handling multiple feeds in different currencies and complex product feeds. Customer support is particularly praised, with team members like Ashvin, Nilesh, and Abhishek Tiwari receiving commendations for their swift and knowledgeable assistance.

April 2, 2021

Support was great. I highly recommend this app for both the upload to google merchant center but also the support was amazing.

Renaissance Pens
Australia
About 1 month using the app
November 6, 2019

After much research looking for a Shopping Feed App, I decided on this one, after reading lots of positive reviews. This is a very good app at an affordable price. The support team has been fantastic. Any issues or questions I had were dealt with quickly, efficiently and professionally. Well done guys!

North Bikes
United Kingdom
About 1 month using the app
July 6, 2021

All was working well then had a problem with a unclaimed merchant account, got on to live chat and all sorted now, thanks you

Boardworx
United Kingdom
About 1 month using the app
May 14, 2019

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

uhoodie
United States
Over 3 years using the app
Simprosys InfoMedia replied July 2, 2019

Well,

I beg to differ from you. You had communicated with us twice since you installed the app on March 30. Both the times, you were responded within 5 hrs of your messages. See below-given Screenshots. If you have proof of any other communication, kindly share the details that you were not responded with the correct resolution.

1 - http://bit.ly/2FN9uKL
2 - http://bit.ly/2JmQLXz

There was no further communication from you after both the responses...

October 11, 2023

Quick and nice customer service

The Feeting Room
Portugal
Over 3 years using the app
November 13, 2022

The Simprosys team are fantastic and provide clear support and guidance. I feel that they are experts in their field, and they remain with you until your issues are resolved. I will continue to use Simprosys and would recommend Simprosys to others.

LorrdeHome
United Kingdom
About 1 month using the app
August 10, 2023

Great app very easy to use makes life a lot easier. The customer service is the best I have ever experienced these guys go above & beyond to help with anything that is required. Thank you so much for your help. I would definitely recommend this app. I have installed on both our Shopify stores

TOPDON NZ
New Zealand
About 1 month using the app
April 21, 2022

Excellent customer support, can't fault it. We have been struggling with our complex shipping rates, finally we got in touch with Simprosys via chat and the support has been excellent, every step of the way. The issue hasn't been fully resolved yet but I'm confident it will be very soon. Thanks

Inscapes
United Kingdom
About 1 month using the app
December 30, 2022

Estou gostando, a resposta é muito rápida.

Oce Compra.
Brazil
About 1 month using the app
June 10, 2019

This app makes google ads very easy and convenient to use. The customer support for this app is outstanding. Really professional people who can solve your hardend doubts in just a 20min call! Would strongly recommend you to use this app for serious growth.

American Fav
Canada
About 1 month using the app