Reviews (6,341)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage and optimize Google Shopping feeds, enhancing product visibility and sales. It features seamless product uploads, real-time updates, and integrations with Shopify, Facebook, and Pinterest, streamlining the setup and management of Google feeds and Facebook catalogs. The user-friendly interface and reliable performance are noted, especially for handling multiple feeds in different currencies and complex product feeds. Customer support is particularly praised, with team members like Ashvin, Nilesh, and Abhishek Tiwari receiving commendations for their swift and knowledgeable assistance.

October 28, 2022

Muito bom, tanto o aplicativo para integrações com o google, como o suporte que me ajudou muito a identificar problemas em meu site, e ajudaram a corrigir.

Idea Shop
Brazil
18 days using the app
April 18, 2020

I needed some help with google shopping mismatch price error and Deepak was able to assist with this issue...

uptodateproducts
New Zealand
Over 1 year using the app
September 4, 2021

Very useful app with very quick support, I had an error with a mismatched price value which I couldn't fix. I used the chat function and they immediately helped me out with this. Very thankful!

HandyLight.nl
Netherlands
18 days using the app
July 11, 2022

A very good app, easy to get started, and the customer service is very quick to respond. Highly recommend this app.

Makytwow
China
18 days using the app
April 11, 2023

This APP works not so well as you expected. I sync the feed to Google ads, some products always report error. Today I don't find any way to contact the service team, the email they never answer. Avoid this APP.

MaidesiteUK
China
Over 1 year using the app
Simprosys InfoMedia replied April 24, 2023

Dear Merchant,

Hope you are doing well.

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

We have already looked in your Google Merchant Center and found that the issue you are facing is raised due to the manual edits made for the product attributes in your Google Merchant Center directly. We have already fixed it for you even though it does not come under the scope of our app support.

Here is the screenshot of edits made in your Google Merchant Center:
https://tawk.link/59a93d84c28eca75e461d832/a/59673609621c3b0d3c265b05/8071aae654484f0c18675ff32848140fcd452f27/image.png

After fixing the issues, We have tried to contact you via Live Chat as well as also replied to the queries you have raised in our Support email box, bud did not get any feedback.

So can you please confirm if you still have any issues with the app or anything else?

You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.

Awaiting your reply.

Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.

March 10, 2022

Ashvin is super, it has been the most efficient set up ever, among all the shopify app I used. If you are looking for a GOOGLE APP alternative, look no further. This app is not just an alternative, it is a top notch, timing saving, functional, with a customer support team that knows their stuff. If you are fed up with issues created by shopify's Google app, use this one.

8TTO MARKET
Italy
18 days using the app
December 5, 2019

The App Does what it says. It was easy to use. Very prompt email response. I would reccomend this app.

Tara's Corner
United States
18 days using the app
May 6, 2022

Saad has very customer service sense.
He checked and solved our problem in no time, very professional

Nothingbutlabel
Australia
18 days using the app
August 3, 2022

Used the app for google feed and has been doing a good job. Plus, support is extremely fast :). So far recommended.

Juguetería Toys & Toys
Chile
18 days using the app
June 13, 2020

i used this app, i asked them to solve my problem and now it has ben solved their support is very awesome

Theluxgood
United Kingdom
18 days using the app