Reviews (6,431)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.

March 6, 2020

Great app very easy to use and great customer service, would recommend to anyone that doesn't have much experience with Google Ads

The Drinks Cabinet Store
United Kingdom
19 days using the app
January 11, 2024

The App is great and the customer service support is excellent, they respond quickly.

Hesed Spas and Bathrooms
United Kingdom
17 days using the app
Edited April 2, 2021

excellent quick help service and explain well thank you and it saves a lot of time I really appreciate

K happy store
Algeria
19 days using the app
Edited April 26, 2019

i can bet this app has fake reviews. the poorest customer support i have come ever by any of shopify app i have ever used. don't ever try to use this.

OleleKids.com
India
19 days using the app
Simprosys InfoMedia replied July 2, 2019

You needed campaign creation and optimization support. We were fine with it.

Yes, I missed a scheduled call time. I agree with it and was willing to work with you again on any other scheduled call.

Then you kept me on hold for more than an hour(On Holiday) without intimating me that you can are not able to get on call anymore... But, I was fine with that too. You did not reply to my Skype Request when you yourself had provided me with the Skype ID to have a call.

It is not that you were not supported at all... There was a communication leg in your case only, and we agree with that.

Edited September 17, 2019

Η εφαρμογή είναι πάρα πολύ καλή ο συγχρονισμός της είναι πάρα πολύ γρήγορος και το support άμεση εξυπηρέτηση. Πολύ καλή δουλειά σε όλους του τομεις.

Delta Strom
Greece
19 days using the app
September 15, 2023

A very supportive team, very easy to use app, with a lot of tutorials to teach every step. Your all-in-one app to syncing feeds.

Loja Industrialismo
Brazil
19 days using the app
July 20, 2023

Really happy to have found Simprosys! I'm just getting started with Merchant Center for Shopify and got stuck setting up and integrating a new multi-client account. I jumped on the chat and got connected to Hemant, who was knowledgeable and identified the issue really quickly. I received great step-by-step guidance through the process and got the new account set up in moments! If you're new to this like me, a little support like this goes a long way in getting it set up, hassle-free. Thanks Hemant!

Tiki Sports Group
Canada
19 days using the app
June 23, 2023

Great support, very quick and helpful! thank you :) All questions were answered in a simple way. Well Done!

Irisha's Card Art
United Kingdom
19 days using the app
February 24, 2020

If you are one of those who do not know what configuration to try to get Google to approve your products, this is your solution. Besides that the technical support is very good, they solved my problems by email and I had no problems. I will definitely continue with this application after the trial period. A small investment to improve the performance of my online store.

Ad-Flow
Argentina
19 days using the app
July 19, 2021

Great support team. Very quick answers and help. Hopefully we have solved my custom products issue. All my products are custom and do not have MPN or GTIN numbers. My free google connection was not accurately marking them as custom.

Flying Sheep Country
United States
19 days using the app