Reviews (6,127)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and diverse functionalities, including effective management of Google Shopping feeds and integration with platforms like Facebook and Pinterest. They value the clear video tutorials and responsive support team. Many have reported increased traffic and sales, finding the app cost-effective. It also features a GA4 Google Analytics wizard for easy upgrades, and is recommended for its accurate tracking and comprehensive coverage of merchant needs.

June 23, 2022

Just a low quality app. Hard to use. Looks like it was made in 2012. Support non-existent. Trying to figure out how to use it with no resources is a nightmare, and now merchant center is going to be suspended soon.

EXO Drones
United States
About 2 months using the app
September 17, 2021

it was so helpful ,nice and petience while chatting. thank you for your kind assist.like to see you again

empathee
Switzerland
1 day using the app
November 23, 2022

J'utilise cette appli pour vendre mes T-shirts sur google shopping et n'étant pas super familiarisé avec tous ces outils... Je débute.. j'ai contacté le support client et j'ai été très agréablement surpris d'avoir une réponse dans les 5 min.

OlliStoreFr
France
1 day using the app
June 27, 2018

Outstanding support. Amit has been very quick to help me solve my problems and even get on a Skype screen share to solve it quickly.

I would definitely recommend this app to anyone looking to get started with Google Shopping Ads.

Luma Nutrition
United States
1 day using the app
September 24, 2019

Problème = ERROR , ils me disent de supprimer les cookies chose faite, et encore error, imposible de l'utiliser

FITOSTIC | Vêtements de Sport pour Femmes et Hommes | SPORTSWEAR
France
About 2 months using the app
Simprosys InfoMedia replied September 24, 2019

Hello, I regret the inconvenience caused to you.

I suggest you to kindly try opening the Shopify Store Admin from a new browser or "incognito mode".

We are getting more than 100 Installs everyday and already catering more than 12k merchants. More than 1k merchants open the app everyday. So far today, nobody has complained.

It must be something limited to your computer or browser.

Kindly reach out to support@simprosys.com if you still face any issue, I will be happy to find the solution for this issue on your computer.

Edited May 1, 2020

Highly recommended. Very easy to install and use. Very useful. Essential set of tools! Does what it says on the tin.

TeeMonkeys
Australia
1 day using the app
November 25, 2021

Thank you for great app and great live customer support!
Really like your service and I switch from one feed app to this app very successfully

JonxiFon
China
1 day using the app
September 15, 2022

I used this app to feed my products to my Google merchant account. Their live chat representative was very helpful and patient. He walked me through each step by step. Highly recommend!

Hi Paw Treats
United States
1 day using the app
Edited May 7, 2021

Honestly I haven't used the app to the full extent yet, but I had a major feed problem between Google Channel & Merchant, Kaushik stepped in, offered detailed steps, links & screenshots, I can greatly tell the app is great by their outstanding customer service. I'll make sure to get a paid package once the trial ends. Thank you.

Deerah
Canada
1 day using the app
April 7, 2020

Surprised with the level of service here. Great support and very responsive. All the instructions were easy to follow.

primeply
United States
1 day using the app