Reviews (6,556)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing Google Shopping campaigns, noting its easy setup, user-friendly interface, and effective real-time syncing. It offers robust customization options for targeted campaigns and aligns well with Google Merchant Center requirements. The responsive support team assists with optimizations and troubleshooting. Additionally, its capability to integrate with platforms like Facebook and Instagram, and support for multi-language and multi-currency setups, makes it versatile for global reach.
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I would like to share this incident, i had 4 accounts and all of them suddenly vanished after using this app, I don’t know what happened, something they have done
Dear Merchant,
Thank you for sharing your incident with us. We are sorry to hear that you have experienced a problem with your accounts. We value your feedback and we want to assure you that we (or our app) have not done anything to cause the disappearance of your accounts.
Please note that our app's primary job is to submit the product data feed from your Shopify store to your Google Merchant Center. We do not get access to any of your accounts automatically when you complete an integration process within the app. Account access must be granted manually by any Admin user.
Therefore, we believe that the disappearance of your accounts is not related to our app, but rather to some other factors that are beyond our control.
We would appreciate it if you could confirm when and how you lost access to your account. Did you notice any other unusual activity before or during that time? For example, did you install any other app or add any new team members to your accounts?
There are some possible reasons why you might have lost access to your accounts, such as using weak passwords or credentials for your account or adding another user to your account who might have removed you from your accounts.
We appreciate your understanding and cooperation. We value your trust and loyalty and we hope to continue serving you with our app.
We are again assuring you that there is nothing wrong done by us as Simprosys or our App.
We have already tried to get in touch with you via email but we haven't heard back from you. So kindly get in touch with us by replying to us at support@simprosys.com, so we can discuss the issue you are actually facing and help you suggest a possible solution for it.
Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia
Sachin is very helpful. He helped me to solve problem quickly and professionally. Simprosys Google Shopping Feed's customer service is really good.
Le service client Simprosys est très réactive ! Mon problème à été résolu en 5 minutes voir moins !
Merci
Couldn't of been more helpful! Super quick response and fixed our problem. Great service and fantastic app.
Good app and fast service response experience with Simprosys Google Shopping Feed.
had few errors not directly related to their app and they assisted as well
Really awesome app. Lets you use the product SKU number as the product ID so that you can really track each product (instead of with the shopify id).
Also amazing customer service!! A+
I added the app a few days ago and had a quick question, customer service from Amit has already exceeded my expectations. Looking forward to getting everything up and running knowing that if I require any assistance the team are just a message away.
This app is incredible I really encourage people to use this app for their business because it's automated you have nothing to do its work for you and also the people who work as assistants they are really helping people out
Great app that makes it simple to get your catalog feed up to Google, Microsoft, and Facebook, as well as monitor them for any issues.
This is an excellent app for submitting your feed to Google in the Merchant Center to run Google Shopping ads. If any help is required, the support & help is quick and great. Extremely helpful team and easy to work with. Customer service is top notch. They go the extra mile to help and make sure that things are working right and if there are any issues, they get resolved quickly. I have used another app of theirs for Google Reviews too. My sales have increased because of the Feed for Google Shopping app. If any store needs a reasonably priced and competent app with good support for their Feed for Google Shopping, this is the best app. Thank you Simprosys!