Reviews (6,431)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.

December 21, 2023

good app, fast support

KindlyToys
United States
Over 1 year using the app
December 8, 2023

i like this app and the very good support
They act fast and good i like the support team of symprosys

Endoscoopwereld.nl
Netherlands
8 months using the app
March 20, 2024

Muito bom atendimento do help !!

Romantica Store
Brazil
2 months using the app
July 22, 2024

o suporte deles é simplesmente formidável

Tec e Etc
Brazil
3 days using the app
January 2, 2024

it works great, and the support team help a lot

Uahpet
Hong Kong SAR
4 months using the app
February 21, 2024

The best app, the best support, the best feed, the best dashboard... The best in shopify app. Thank you so much

Fabulartz.fr
France
3 months using the app
December 12, 2023

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

Andyanand
United States
15 days using the app
Simprosys InfoMedia replied December 20, 2023

Dear Merchant,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service.

We have tried to reach out to you via chat and email so many times to address your issues and provide you with the best possible solution. But we have not received any reply from you, so we are wondering if you have seen our messages or not.

Please check your email inbox & spam box once as our email responses might have landed in your spam box. We are here to help you and we want to make sure that you are satisfied with our app and our customer service, so please let us know if you have any questions or concerns.

Thank you for choosing the Simprosys Google Shopping Feed App and for your patience and understanding. We hope to hear from you soon and resolve your problems.

Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia.

March 14, 2024

Easy to work with, saves a lot of time and effort, good support.

Shay & Blue USA
United States
15 days using the app
April 4, 2024

Amazing customer service and fast solution.

COZEVO
United States
12 days using the app
May 11, 2024

top, super support von a bis z und sie stellen einem alles ein :)

ILASON
Germany
3 months using the app