Google & YouTube , 5,776 reviews
This app is trash, just like most of the apps on the Shopify platform. Lots of errors. Missing titles in my Google merchant. If I could give it minus 100 stars, I would. This is ridiculous that such a platform as Shopify makes so much trash... That's a perfect example of highly paid VPs that are total morons, getting paid tons of money and never getting fired. Doing minimum and destroying companies. Little people get laid off but never these schmucks...
Hi there,
Vance here with Shopify. Thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer further support.
Vance | Shopify Support
That's a shame for an official Shopify App :
- Only 1 country targeting feed
- Does not even link UPC/EAN to Merchant center
- So few settings (Cannot desactivater "out of stock" products by example in our feed
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Mario | Shopify
Has worked great for a few year, but doesn't work at all now. Nothing feeds into Google. Find another app.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with products feeding into Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
Bis ende Dezember hat es wunderbar funktioniert. Dann wurde mein Merchant Konto gesperrt, wegen Falsch Darstellung. Wenn man dann auf Diagnose der einzelnen Produkte geht Sperrung: "Drogen Alkohol Darstellung". Ich verkaufe Uhren! Es gibt etliche Shops die, die gleichen Produkte anbieten. Ich habe schon zich Logos hoch geladen, alle samt abgelehnt. Muss ich einen Grafik designer beauftragen? Ganz ehrlich so langsam nehm ich das Persönlich. Selbst ander Aps probiert. 15.000 Artikel abgelehnt? Wenn 20 % gesperrt werden ok, aber die ganzen 100 %. Ich habe alles Probiert einzelnen Artikel Probeweise geändert mit dem was in der Diagnose steht, kurz danach gesperrt. Hier hat man als kleiner Gewerbetreibene keine Chance.
Support is terrible.
Conversion tracking is not working .... not data layer is installed on my store. It is supposed that this channel installs the boiler plate code for enhaced ecommerce tracking but none is registered
I've tried to contact support (email only ) this is really boring
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
This doesn't work anymore. It was great before, have used on many different Shopify sites and now it won't let me submit any data. Please fix it - thanks.
Hi there,
Thank you for taking the time to install and use the on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Does not load product information correctly. Must add barcode and brand to google even though I have entered the UPC for a licensed product.
Hi there,
Thank you for taking the time leave a review - all GTIN and UPC data added to the barcode field will only sync when the Custom Product field has been set to "False". Meanwhile brand can be synced via the Vendor field found on the product page. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
Application pas au top, elle crée des conflits entre les produits shopify et votre compte marchant center ensuite votre compte est suspendue.
Une Grosse MISE à jour EST REQUISE POUR CETTE APPLICATION…
WISH I COULD GIVE THIS APP 0 STAR. TERRIBLE APP. WOULDN'T RECOMMEND IT AT ALL. PRODUCTS ARE KEPT IN PENDING, CONTACTED SHOPIFY AND GOOGLE SEVERAL TIMES AND THEY ARE NO HELP. VERY DISAPPOINTED WITH THIS APP, AS SOON AS ONE ISSUE IS FIXED ANOTHER ONE POPS UP... I GIVE UP!
Hi there,
Chris from Shopify here. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Chris | Marketplaces Support Specialist
Shopify
We used this app and our google ads and merchant account got suspended. This is the very risky app to use. We are not sure now how we can active our account again
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Chris | Shopify