Google channel

Does not work. I've find it funny that the last positive review (except one in a language that I don't understand) was written in August. Something happend around that time that made the app unusable.

0 customer service. I've spent over 100 000$ in Google Ads this year and getting help, let alone getting a human's help, is simply just not an option for Google. Disgusting way to treat clients. Also, the switch to PMAX from Smart Shopping has crippled E-Com stores.

ชอบแบบและเนื้อผ้าที่ใส่สบายไม่คันและมีลายสวยๆหลายแบบ ชอบตรงที่ส่งสินค้าเร็วมาก ยังมีหลายตัวที่อยากได้ ต้องสั่งอีกแน่นอนค่ะ

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door.
Basic plan is $30 a month and feeling that is not worth it..!

this is a nightmare. I set it up and it unverified my domain with google and I cant re-verify it. Traffic has dropped as a result. This needs testing before made available to shops. Such a terrible product.

I completed 90% of the form to be then told it is not supported for my country Trinidad and Tobago. It’s google, why aren’t you compatible with all countries and currencies??

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

I make wire wrapped jewelry and i also sell crystals at Leetwraps. Google keeps saying i need GTIN or MPN and i keep hitting custom. it seems ok at first but then a day or two goes back to not being able to publish on google. So sick of this. Facebook and IG reach are so low anymore. I should have just stayed on Etsy.

I have multiple variants. I can only fill in one color and one size in the product Google channel. I cannot write the color and size in full. As a result, GMC prompts me that the color and size are wrong.

App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.