Google & YouTube , 7,781 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

September 20, 2022

Insanely difficult to use, the functionality is split between 3 different products and google can't take in feed data properly even though every field is filled out. really horrible customer support by a giant corporate giant that doesn't care about you whatsoever

woodtoybox
United States
Almost 2 years using the app
Google LLC replied September 22, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

March 2, 2020

It seems pretty simple to set up. Not sure if I added my products correctly. All in all I can't wait to see the difference in traffic to my store.

The Bossource
United States
About 2 years using the app
January 4, 2021

Easy to setup, need a google merchant account. This helps me to reach out to customers and possible customers that shops on Google.

Wiredstyle
Norway
About 2 months using the app
Edited February 1, 2021

The App will help me to get more customers on my store and i believe it also help to grow my company

E-FIT LUXURIES
South Africa
About 2 months using the app
June 8, 2020

Love google ads. Turned my business all the way around. It’s very easy to learn, also it’s very hands on

502streetwear
United States
About 2 months using the app
July 19, 2022

The main issue that we have is the GTIN missing issue, but apparently that's old news with the amount of reviews and the inability for the issue to be fixed. Either support doesn't have the authority to float this critical issue up, or there's a brick wall between Shopify and Google. Either way, not very reassuring. Through testing it has become pretty clear that either column for GTIN on the data being sent to GMC either has a bad naming convention or bad path way assignments as GMC will pull all other data but the UPC, which is on the data sheet going to GMC - it just gets read on the GMC side as a blank cell. The thing that is really irritating is that although we cant fix this ourselves, it cannot be that hard of a fix.

BOHO MAMA
Brazil
Almost 2 years using the app
Google LLC replied July 26, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the Google channel app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

October 23, 2020

muito bom, meio completo, mas vou aprendendo
muita informação para preencher, muita automação para aprender, mas acredito que eu dou conta

PVH CITY
Brazil
About 2 months using the app
February 3, 2021

Very easy to connect with my other accounts. Thank you so much. Can’t wait for Google to make me rich.

The Humble Tumbleweed
United States
About 2 months using the app
June 24, 2020

It was user friendly. Unlike Facebook they have been a nightmare to set up. Now just hoping to sales

lab sisters
United States
About 2 months using the app
March 8, 2021

Its very good people will rich our site easily and we get more sales.
Amezoan provide you good and quality product with minimum cost

Amezoancom
India
About 2 months using the app