Google & YouTube , 7,743 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

July 15, 2020

The info was some what easy to understand I just wish it had pricing. I hope I can get more traffic to my store

The Artisan Hair Collection LLC
United States
Over 1 year using the app
November 8, 2019

Everything works quickly while working with Google services this is the best program! All controls are collected in one location

Titanic shop
United States
About 1 month using the app
September 11, 2021

Ürünlerimiz 6 aydır hiç onaylanmadı müşteri hizmetlerine yazıyorum destek yok. Shopify ve Google bu problemi acilen çözüme kavuşturması gerekiyor. Başka web sitesi alt yapı şirketleri bu problemi yaşatmıyor, direk google de reklam verebiliyorsunuz ama shopify da gerçekten çok zor, tüm ürünlerimiz doğru yüklendiğinden eminim ve onaylanmadı, reklam bile veremiyorsunuz. Eğer bu problem çözülmez ise Yakında shopify ile de çalışmayı bırakacağız. Saygılarımızla

glomir
Türkiye
Over 1 year using the app
November 16, 2019

Seems to be Ok but it also seems to be somewhat clunky the way that it interacts with the Shopify network.

First Rate Parts
United States
Over 1 year using the app
May 6, 2020

j'ai utilisé google shopping, c est une appilcation trés utile pour la promotion de l'entreprise, je recommande.

ClicShops
Morocco
About 1 month using the app
September 8, 2021

As so many others have said, this is easy to initially set up, but the editing is atrocious. Google disapproved many products. I've wanted to go in to make edits, but there is no way to filter, so every product we've EVER had in our store shows up--not just those that are currently available. SO TEDIOUS.

Helen Jon
United States
Over 3 years using the app
Google LLC replied September 10, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and filtering your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

November 27, 2018

Seems to work...but it doesn't show any of the sales attributed to it in the 'Sales by Channel' on the Shopify Home page. Which is funny, because in the app it clearly tells you how much you sold using Google Shopping.

SSTubes
United States
Over 3 years using the app
June 14, 2020

Awesome! This app make sale more and my product appear on search engine, when people search for and will appear as related product

BINO Band
Cambodia
About 1 month using the app
March 27, 2021

I'm new to this but so far it is very interesting and possibly one of the most important aps I have on hand

Afrikahn Uzuri, LLC
United States
About 1 month using the app
November 17, 2019

It wasn't easy to understand how to provide the missing information. I'm still not certain of what I should do. It states that I have missing info, but no instruction on how to fix the issue of what Google needs to link to my shopify account.
I didn't search for a tutorial video, but would have enjoyed seeing a link to one for help.

Barbara's Daughter
United States
Over 1 year using the app