Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited June 7, 2023

Not working in My site because our oficial european currency BGN is not supported from GOOGLE. Bulgaria is in European Union but not for Google.
I can't check the Target country and language options BECAUSE they determine store currency: Bulgarian Lev (BGN)

Liratech.bg
Bulgaria
Over 2 years using the app
Google LLC replied June 7, 2023

Hi there and thank you for the review and feedback! Good news, we took it back to our technical team and we should have BGN enabled within 1-2 business days. You should be unblocked by the end of the week.

September 25, 2021

I spent a year trying to fix this: Account suspended due to policy violation: Misrepresentation error, but every time I ask for re-review Google always sends back requirement. I already fixed those requirements, but Google never said what I have misleading on.

Eden Branch-Your Home & Garden Paradise
United States
Over 2 years using the app
Google LLC replied September 26, 2021

Hi there,

William here from Shopify. The error you mentioned is generated by Google and is not from the Google Channel app itself. While we don't have the ability to change Google's decision we're happy to share our knowledge with you so that you can try again. Since this is specific to your account I will follow up with you in an email shortly to discuss it.

William | Shopify Support Specialist

January 15, 2020

Great app.Helps me get connected to more customers and improve on my shopify store overall experience

chadovaproducts
United States
2 months using the app
Edited November 28, 2022

100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED 100 CHARACTER MINIMUM REQUIRED

apop // apoptosisnyc.com
United States
Over 4 years using the app
Google LLC replied November 23, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

January 1, 2020

I really like the integrations of this application I can connect to every affiliate through this app

JUZ CUZ I CAN! Clothing & Accessories
United States
2 months using the app
November 9, 2022

My products have gtin but it is not sent through the googlechanel. It is frustrating that Shopify or google don't fix this well known bug. the problem has been well known for several months. Why don't you want to fix this problem?

LottOff Online Shop
Sweden
Over 2 years using the app
Google LLC replied November 9, 2022

Hi there,

Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.

Brett | Shopify

February 8, 2019

Our database seemed to already have all the information this app and Google Shopping needed. It took a little bit of set up and about a month to get everything approved by Google, but then: WOW. Our online sales doubled almost instantly from just a $5/day ad. Easiest money I've ever made.

Twisted Yarn Shop
United States
2 months using the app
March 8, 2021

Easy to use on PC. Took some time to figure out but is very user friendly once you get the basics.....

Stardust & Moonstone
United States
Over 2 years using the app
April 27, 2020

veri gudaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Illuminées
France
2 months using the app
March 31, 2023

The Analytics 4 migration instructions are the worst, only possible if you are a developer. I won't recommend any Google products until they massively improve their UX and start catering for users without a coding background.

Positive Science People
United Kingdom
Over 2 years using the app
Google LLC replied April 4, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with getting Google Analytics 4 setup on your store.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Brett | Shopify Support