Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

July 15, 2020

The info was some what easy to understand I just wish it had pricing. I hope I can get more traffic to my store

The Artisan Hair Collection LLC
United States
Over 1 year using the app
January 27, 2022

We have been struggling with the GTIN error with this app not giving Google what it needs for the barcodes/GTIN. So our items are limited on google without this info. I found some workarounds but nothing is helping. We were good for a year then all of a sudden these started popping up.

Winners Circle Speed and Custom
United States
Over 1 year using the app
Google LLC replied January 28, 2022

Hey there,

Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the product issues, specifically with barcodes, that you are facing on the Google channel. We do want to make sure that the channel is working as expected for you so I'm going to look into this and follow up with you in an email to see what I can do to resolve this.

Adil | Shopify

May 6, 2020

j'ai utilisé google shopping, c est une appilcation trés utile pour la promotion de l'entreprise, je recommande.

ClicShops
Morocco
About 1 month using the app
Edited September 21, 2019

I am not sure why so many people are giving this app a 1 star. I am a drop shipper my sales have gone up 3 fold and I just started 2 months ago. I highly recommend this app if you use google smart shopping campaign. I am downgrading my review I have over 1k items that are disapproved and even though Shopify is to handle the technical issues they are not. They said to remove some of your feeds, I can't remove the other feed I have on it because it will and has caused 693 more items to be disapproved. Please, Shopify get your act together on this app it needs to be a lot better. And not so many disapproved items. Even after I made them custom items. In fact it is worse than that it has me go thru to make them custom items but they stay disapproved.

dogparentsonline.com
United States
Over 1 year using the app
September 8, 2021

As so many others have said, this is easy to initially set up, but the editing is atrocious. Google disapproved many products. I've wanted to go in to make edits, but there is no way to filter, so every product we've EVER had in our store shows up--not just those that are currently available. SO TEDIOUS.

Helen Jon
United States
Over 3 years using the app
Google LLC replied September 10, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up and filtering your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

November 16, 2019

Seems to be Ok but it also seems to be somewhat clunky the way that it interacts with the Shopify network.

First Rate Parts
United States
Over 1 year using the app
September 11, 2021

Ürünlerimiz 6 aydır hiç onaylanmadı müşteri hizmetlerine yazıyorum destek yok. Shopify ve Google bu problemi acilen çözüme kavuşturması gerekiyor. Başka web sitesi alt yapı şirketleri bu problemi yaşatmıyor, direk google de reklam verebiliyorsunuz ama shopify da gerçekten çok zor, tüm ürünlerimiz doğru yüklendiğinden eminim ve onaylanmadı, reklam bile veremiyorsunuz. Eğer bu problem çözülmez ise Yakında shopify ile de çalışmayı bırakacağız. Saygılarımızla

glomir
Türkiye
Over 1 year using the app
June 14, 2020

Awesome! This app make sale more and my product appear on search engine, when people search for and will appear as related product

BINO Band
Cambodia
About 1 month using the app
November 27, 2018

Seems to work...but it doesn't show any of the sales attributed to it in the 'Sales by Channel' on the Shopify Home page. Which is funny, because in the app it clearly tells you how much you sold using Google Shopping.

SSTubes
United States
Over 3 years using the app
March 27, 2021

I'm new to this but so far it is very interesting and possibly one of the most important aps I have on hand

Afrikahn Uzuri, LLC
United States
About 1 month using the app