Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited June 13, 2020

I used this app very nice I hope FUTERE also gives good service for my business I am blessing for this app

springwayworld
India
About 2 months using the app
January 18, 2022

This app doesn't take into account package sizes, so Google banned me from the advertising account I've had for over ten years! The shipping costs on my website can't possibly match the shipping costs shown in the Google Merchant Center and according to Shopify tech support, there's no way to fix this. Maybe if you only sell small boxes that are all the same size you won't have a problem, but I have some things in a 4x6 box and some things in a 40x30" box.

3D UP Fitters
United States
Over 3 years using the app
Google LLC replied January 19, 2022

Hi there,

My name is William with the Marketplaces team at Shopify. We appreciate the time you took to leave a review on our app even though we did not meet your expectations. I can email you the specific workaround for the issue you've outlined here. Keep an eye out for my email!

William | Marketplaces Support Specialist

December 5, 2018

The app works well, but please can you get autocomplete categories in so we don't have to remember category numbers each time we add a product.

Online Cycling Gear
United States
Almost 2 years using the app
March 12, 2021

excilent this was easy to set up nece one let us go do it,
****************************************************************

Timcashop
United Kingdom
About 2 months using the app
November 29, 2019

KKKKJN;BJ BBBBBBBBBBBBBHJFKJSVBPDIFJBVPIEJFVBNIPEJFNVIPEJNRVIJRNFGVIRJNVIJFNVIEJRNVIJWERNGHWJETRBGIEHRBGOIEHRGB

The Style Reform
Australia
About 2 months using the app
May 31, 2020

If you make a mistake to let the app "automatically" import your shipping settings, it will completely wipe out all shipping settings you may created manually. Also, the imported settings will not be applied to Shopping actions (the app does not know about shopping actions, because, like many other apps provided by Shopify it is about 18-24 month behind in functionality). As the result, you will be completely screwed!
Bottom line: the app provides limited functionality and causing a lot of harm

Treshers
United States
Almost 2 years using the app
Google LLC replied June 8, 2020

Hi,

I'm Cíara from the Shopify Support Team, thank you for letting us know how the app worked for you.

It is true that if you select automatic shipping settings, we wipe what's in your Google Merchant Center account, and we can definitely make that more obvious, and I'll pass that up to our team. We don't support Shopping Actions because right now it's only available in two countries, but we do support Surfaces Across Google, for free listings on Google. I'm going to follow up with you via email to make sure we can do everything possible for you.

Cíara | Shopify Support

Edited January 6, 2018

I got an email saying "Switch to the new Google Shopping channel before Jan 31, 2018"

This upgrading just wrecked my store selling on Google Shopping and ruined my Facebook Product Catalogs.

It only has a few Generic Google Product Categories. From the total 5,405 Google Product Categories, you get a drop list of only 14 choices and "OTHER."

14 out of 5,000? NUTS!

When I upgraded, it lost the Product Categories, Gender, and Age for over 1,000 products.

I have over 1,000 products with no way to bulk update. I have to update and save each product one by one in a web browser.

Image the downtime, lost sales and labor cost!!! No bulk edit. No CSV edit. Nothing.

I am ruined.

This thing is not anywhere near being functional for any type of business.

It is like it was made by people with no idea who uses it and what it is used for.

The FOUR MOST IMPORTANT parts of any Google Shopping Feed
1. The Product Category
2. A unique Product UPC Code or Manufacturer Part Number or SKU
3. Shopping campaign labels
4. Bulk Edit critical values

With out those four features, you got nothing that will work for anyone.

Cali Strong
United States
Almost 2 years using the app
November 6, 2019

Não utilizei,nova experiência,estou iniciando,e atualamente espero ter boas expectativas com relação ao app.

Ricazo
Brazil
About 2 months using the app
February 2, 2020

this app saved me a lot of time and trouble with just one click hope everything is setup you jut need to follow the instructions

StoriaGadget
Morocco
About 2 months using the app
February 1, 2020

I used this app to help promote my online store. It was really simple and easy to setup. It takes about 5 days after the setup for products to load.

Nature Goddess
United States
About 2 months using the app