Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

October 30, 2020

I really love this app because it is super easy to use and it does absolutely everything for you!!!!

305 Miami Vapes
United States
30 days using the app
Edited April 14, 2020

Really easy to roll out and start using. Three main critique points:
Uses weird ID's in feed and ecomm_prodid making it difficult to work in tandem with other tools and supplementary feeds.
Second is a general Shopify issue: Bulk editing is very ineffective!
Third: No control of when products are synced, and which fields. E.g Google Product Category is not synced and sunk hours into setting them!

NORDcraft
Denmark
Over 2 years using the app
Google LLC replied April 15, 2020

Hi there, thank you so much for your review today! My name is Jonathan and I'm a member of Shopify's Support team.

We really appreciate hearing from our merchants, as it helps us to continue working with our developers to improve the Google Shopping app.

There is a few points here to unpack, so I'm going to follow up with you directly via e-mail! Keep an eye out for that.

I will mention that we use specific Shopify Product IDs to help us clearly identify the product data that we're importing to the Google Merchant Center. This is important since we want to be able to easily identify what product data is from us and what product data is from a third-party feed.

As for the application failing to sync certain fields, this is certainly not what is expected! I'll speak to you more about this via e-mail and our next steps, but just know that all Google fields should be synced without a problem. I'm sorry that that error has affected you!

With that being said, I will be shooting you an e-mail later today with more information and next steps!

Talk soon,

Jonathan E. | Shopify Support Guru

January 7, 2020

very good app. it helped me a lot to do a thing that i wasnt able to doin the google platform. thanks guys :D

Shopping do BR
Brazil
30 days using the app
August 17, 2020

so good app so good app so good app so good app so good app so good app so good app so good app so good app so good app so good app

Moexpress
Egypt
30 days using the app
February 1, 2023

Okay right outta the gate there's a problem. I just signed up and I had to verify myself 3 times yet the app keeps telling me I'm not verified. And now I can't even find it in my list of installed apps

Gnome Goods

Gnome Goods
Canada
About 1 year using the app
Google LLC replied February 2, 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing verifying your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify

July 31, 2020

i really like the app, the integration of all google's features saves a ton of stress. Though have not thoroughly gone through everything, immediately i do i will edit to make necessary changes!

BIGXDEALS
Nigeria
30 days using the app
July 5, 2020

I used this to help me do marketing. I really like how it does the free and paid accounts. It would be nice if it did the follow step by step better.

Kayahstore
Malaysia
30 days using the app
March 8, 2020

I use this app to increase my sales and grow my business. I recommend this app for everyone.xoxoxoxo

sierra-t.com
United States
30 days using the app
October 24, 2021

This app has never worked properly and i end up with a misrepresentation violation from google which suspends my account. Its quite frustrating as google never actually tells you what you have done wrong

Bike Supply Drop
United Kingdom
About 1 year using the app
Google LLC replied October 26, 2021

Hi there!

Paola here from Shopify. I understand how frustrating it is to not know why your account was suspended due to Misrepresentation. Google does not share with us at Shopify why an account was suspended. Our app only reflects their decision. With that being said, I'm happy to share with some suggestions based on our experience. I will be following up with you through email shortly.

I look forward to chatting with you!

Paola | Shopify

November 18, 2020

I found this to be a beneficial app linking shopify to my google ads and being able to see how my ads have gone.

MyWare Home
Australia
About 1 year using the app