Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

February 5, 2022

todos mis articulos tienen el código de barras/GTIN en el producto pero en google da error de GTIN. No se como se puede solucionar.

Relojería Mon Regal
Spain
About 1 year using the app
Edited October 16, 2022

First off, look at all the 1-star reviews! I"ve had so many issues getting this set up both with Shopify and with Google technical support. Setup was complicated and support on both sides was slow to respond (1+ days for a simple question). There is no phone number to call to talk to anyone. Every time I updated settings as recommended by both Shopify and Google support, something else would break. Error messages and support pages are hard to understand. I highly DO NOT RECOMMEND setting this up - it was a complete waste of time as I've poured about 4 weeks worth of time trying to get this to work.

Tonic Mercantile
United States
8 months using the app
Google LLC replied October 19, 2022

Hi there,

Ashley here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Ashley | Shopify

November 26, 2021

It doesn't work. Products are constantly disapproved and its near impossible to work out the errors. It then tells you your google account has been suspended for policy violations. I'm "trying " to sell clothing, its non offensive, so there should be no issues.

CocoCruz
Australia
8 months using the app
Google LLC replied November 29, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although these suspensions are set by Google and they are best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

December 19, 2019

AMAZING ! I really loved using this App. It was very easy to use and really informative. I would recommend this to anyone that has an online store !

Palace Élysée
United States
17 days using the app
January 11, 2020

Learn lot more things with this app.. thankyouuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

ANANURHI
Indonesia
17 days using the app
Edited February 18, 2021

Very helpful. I like this feature.Very helpful. It helps me a lot. I will explore more and may share more idea in the future.

eyeshells
China
17 days using the app
January 24, 2023

Die App ist seit dem 2 Januar Schrott keine API Syncro mehr, shopify weiss selber nicht was los ist. Leider bis jetzt keine Hilfe bekommen.

Tillig
Germany
8 months using the app
November 17, 2020

Thanks for your support the application is well designed and work fine Thanks again I look forward to using your services

Maplume
United States
17 days using the app
June 6, 2020

Easy to install and configure. Yet to check how it will perform when setting the Marketing campaigns.

TopErgoDesk
United States
8 months using the app
February 4, 2018

I really need this to work in Europe

Strapple
Canada
Over 1 year using the app