Reviews (8,752)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its significant impact on business growth, ease of use, and seamless Shopify integration. It's essential for expanding reach and driving sales. **Key Features and Benefits:** - **Product Tagging**: Simplifies tagging and placing products in videos. - **Conversion Tracking**: Tracks events like page views, searches, and checkouts. - **Powerful Insights**: Provides detailed analytics for informed decision-making. **Performance and Usability:** - **Customer Service**: Fast, helpful, and supportive. - **Easy Setup**: Straightforward installation and setup. - **Reliability**: Works well with correct data input. **Additional Positive Aspects:** - **User-Friendly**: Accessible for all experience levels. - **Free to Use**: Adds value without extra costs. - **Security and Control**: Excellent security and control features. Merchants highly value this app for its comprehensive features, ease of use, and positive business impact.

August 28, 2022

Can't group products with different sizes into single listings. So it's useless really. Definitely dont need dozens of listings, 1 listing for each size!!!

Just Tall
United Kingdom
6 months using the app
Google LLC replied August 30, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

June 9, 2022

This app does nothing for me AT ALL! I have installed, un-installed, and re-installed several times and I keep getting notifications saying my account was suspended and does not meet the requirements. Every time I tried to claim my website, it keeps saying my meta tags are not correct. I'm done with this channel.

Transcendent Essence
United States
6 months using the app
August 23, 2020

I found this app to be very easy to install and I am very excited about this. I hope it works well from here.
Thank you

Stacey Allens
United States
10 months using the app
Google LLC replied September 9, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

March 4, 2023

Peccato che non posso mettere 0 stelle!
Quest'applicazione è solo una perdita di tempo, da quando l'ho installata mi rifiuta sempre i prodotti per "RAPPRESENTAZIONE INGANNEVOLE", ho letto accuratamente tutti i passaggi e modificato/aggiunto tutte le possibili voci che potevano essere la causa, ma NIENTE puntualmente mi viene negato per RAPPRESENTAZIONE INGANNEVOLE!
Provo a contattarli tramite chat o email e indovinate un pò? Mi rispondono dicendo che non sanno il problema preciso e che devo leggere la guida..- Non è possibile che una società come Google pretende la perfezione dei suoi clienti e poi sono i primi a non darti una giusta guida generalizzando tutto e dando sempre le stesse risposte! Questo non è modo di lavorare! Al contrario, il team di Shopify mi ha risposto subito cercando di analizzare altri punti che purtroppo non hanno portato a risultati ma comunque ho apprezzato l'impegno! Quindi io vi consiglio di non utilizzare quest'applicazione! Vi farà perdere solo tanto tempo!

https://takemygadget.com/
Italy
6 months using the app
December 7, 2019

Very helpful and straightforward. We are happy to have this app in our store. Highly recomended.

The Key & The Bench - For Her
United Kingdom
12 days using the app
April 27, 2020

very helpful with starting my new lash business. could really use the support during quarantine....

LashesByMamii
Canada
6 months using the app
January 20, 2021

This app is good but not consistent enough for me to continue with if not bringing enough traffic. It seems to work well for a while then drops off. As a new starter even on a low budget it's taking all my profit not sure how long I can preserver.

Special Personalised Gifts
United Kingdom
10 months using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. It is truly appreciated and we value all feedback. I'm going to look further into your store and follow up with you in an email to open up the lines of communication here. Hopefully we can find a way to increase the traffic that the channel is driving to the store.

Robyn | Shopify

Edited May 9, 2020

PALKO JEWELLERY DESIGN
It took me a year of trying ... coming back to it over and over again. FINALLY, for whatever reason, as I really didn't do anything different, my site was compliant. I was able to move along and get things hooked up. However, I'm STILL trying to figure out shipping. I'm trying to do automatic but this app doesn't like it apparently. Still don't know for certain if I have it set up right. Waiting to hear back from support.

Palko Jewellery Design
Canada
10 months using the app
Google LLC replied May 21, 2020

Hey there! My name is Jonathan and I'm a member of Shopify's support team.

Thank you for leaving us this feedback! We really appreciate hearing from our merchants. I took a look and saw that you got in touch with our team about the trouble you were having, but I would still like to follow up and see if you have anymore questions!

Keep an eye out for that e-mail! Talk soon,

Jonathan E. | Shopify Support Guru

December 9, 2020

Amazing kickstarter to any online business- Google! I respect how Google put their users , feasibility of merchants and clients first! I am proud to say that these idealogies are rare in 2020.

Custom Royals
India
6 months using the app
Edited August 17, 2020

This is a great app for expanding my horizons when it came to marketing and e commerce in general. Works great. very helpful

PerfectAdultStore.com
United States
12 days using the app