Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited December 22, 2019

I haven't used it yet! I am not sure what to write, The app is sort of forcing me to write 100 characters

Shop Harrolds
United States
14 days using the app
Edited July 11, 2020

this app was super easy to set up. just a few clicks and I was done. I'm using this app to help traffic to a newly launched store.

Mississippi MoonLight LLC
United States
7 months using the app
October 28, 2018

Stupidly I deleted the old version of Google Shopping -- which WAS WORKING -- and installed this new version.

This new version connects to my Google account, but then thinks that it doesn't have authorization (which it does) so it doesn't allow the account to be configured -- even though it's pulled the info.

Google Shopping / Shopify -- please fix your apps so they are working. It's holiday shopping season. It's bad time of year to mess up a shopping application that was working.

Tilonia®
United States
7 months using the app
February 3, 2020

It does the job, i am not fully into it - need to get more in the deep. Seems to be a useful app, though!

planet-bauchtasche
Austria
7 months using the app
January 5, 2020

I use this app to help me to get out there, and setting it up was really easy, just bunch of click here and there and boom done. I recommend this app to help you guys out.

Kingsalmon
United States
14 days using the app
March 11, 2021

Google doesn't provide enough feedback when products are not approved. A detailed reason for why a product is not approved would be beneficial.

Linked Beads
United States
7 months using the app
Google LLC replied March 18, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

November 7, 2023

really disappointed with this platform, I advise anyone who is considering advertising to think carefully before choosing this Google, today I am telling you my experience, I paid more than $700 in nothing sometimes they spend 60$ in 30 seconds and I have never had customer service, instead I contact them they respond to me after 5 days to say we can do nothing for you, I don't know if this service is the same everywhere in the world or well only in Morocco in Africa! this is the app.
in addition they say that you are looking for a $250 bonus, I got nothing, I have been in e-commerce for 4 years I tried several advertising platforms and today I tell you that Google is the most zero in terms of customer service in terms of cost of expenditure, and performance, lies...

Atlaswoolrugs
Morocco
7 months using the app
Edited November 18, 2019

I use google for everything I need google is the best way to search about anything I always happy to use google,

c0pa2020
United States
14 days using the app
March 13, 2020

MUITO FÁCIL DE FAZER TODO A A CONFIGURAÇÃO, INSTALEI EM INSTANTES, SEM QUALQUER TIPO DE COMPLICAÇÃO

LIKDU E-commerce
Portugal
14 days using the app
July 28, 2020

Its pretty good, It at least works unlike Microsoft! Its laid out in a way that anyone can use it and navigate it!

Wahsatch Model Trains
United States
7 months using the app