Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited April 23, 2020

just started, need app to help me in ads campaign and boost my website and sell more . appreciate your offer

Stay Home Shop (SHS)
Jordan
11 months using the app
Google LLC replied April 29, 2020

Hi there, thanks for leaving your review! My name is Jonathan and I'm a member of Shopify's support team. We really appreciate hearing from our merchants!

I'm going to shoot you an e-mail with some helpful information about setting up Smart Shopping campaigns and how to optimize your store to see more traffic. Look out for that message!

Jonathan E. | Shopify Support Guru

August 1, 2019

no problem installing or running the app, easy no issues. Not being able to set your ads is the biggest problem with this app. You are not setting your keywords, pictures or what it says. I see my ads all the time and they look like crap. It will flash whichever picture for the product without any explanation on what it is. In proper google ads, my keyword is about 1.80 per click. In this campaign, my rate is 0.11 per click. Also the bounce rate is way high, so this app actually hurts my shop standing with google

StarDust Cremation Jewelry
United States
About 1 year using the app
Google LLC replied August 6, 2019

Thank you for taking the time to leave your review and for providing this feedback. I can appreciate why the lack of flexibility with regards to keywords and images is restrictive, and how this has had a negative impact on your ratio of keywords to clicks.

We are always seeking to improve the apps we offer, and feedback such as this plays a big part in how we enhance the functionality of these apps over time. I will be submitting your feedback to our development team for their consideration, so thank you again for explaining the issues you've had with the app in a detailed manner. -Victor, Shopify Support

October 27, 2020

Very good app! This app helped further our company and provide the very best quality products to our customers!

Superior Linen Co
United States
13 days using the app
April 26, 2021

Very easy setup process, highly recommend to everyone! Looking forward to leveraging the platform to help drive more sales to our growing small business!

CaliGreenGold
United States
13 days using the app
December 27, 2019

this app helped me out a lot with sales and being noticed it really ups your level thanks a lot google

drop-ship-n
United States
13 days using the app
March 29, 2023

Nothing works. How is this possible? Google should be better than this. I have followed all the steps - multiple times - and still nothing works.

KONA CAVE®
Germany
6 months using the app
Google LLC replied March 30, 2023

Hi there,

Nate here from Shopify. Thanks for sharing your feedback in regards to the Google channel app. We'd like to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and assist wherever I can.

- Nate | Shopify

May 3, 2021

good gooooooooooooooooooooooooooooooooooooooooooodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

OGSKINS.De
Germany
13 days using the app
July 4, 2020

It will hopefulllllllllyyyy help me with marketing and getting more future sales and leads I’m hoping!

TheRubbaBand
United States
6 months using the app
February 26, 2020

Easy to setup. No issues getting going. Took a bit to get all the requirements in but not hard at all.

BillsBuy
United States
13 days using the app
June 14, 2023

Working Great On Our Website, Very Nice App Looks Great And Professional
https://my-premium-manual-source.com/

My-Premium-Manual-Source
Israel
13 days using the app