Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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Aplicativo esta atrasando a minha vida, ela esta buscando produtos que não estão mais na minha loja não estou conseguindo entender isso. Eu já tirei o produto da loja, não esta lá, so se existe algum lugar secreto que eu não estou enxergando, misericórdia, não tem suporte ? achei que iria facilitar a minha vida e esta apenas atrasando tudo, como pode puxar produto que não esta mais na loja, alguém explica isso ?
Horrible customer service no explanation of why they suspended my account. SPEND YOUR ADVERTISING MONEY SOMEWHERE ELSE.
Hi there, thank you for leaving us this review! We really appreciate hearing about your experience with the Google Shopping app and the Shopify team. My name is Jonathan, I'm a member of Shopify's support team, and I'd like to continue working on this with you!
I'm going to follow up with you via e-mail, so keep your eye out for that message!
Jonathan E. | Shopify Support Guru
I used the app for marketing some products of the store and works well. Connection with shopify store is perfect and easy.
Simple app and the results are great.
I cant wait to see my site generate customers and profits from many sales.
I installed Google a while back and was charged $225 for ads that I did not authorize. Although the credit card company fought for me and got my money back I looked back and NOT ONE of my sales reflects coming from those ads, that I did not authorize. Now I look and read all these comments I know now they are a scam. Every last comment for 4 pages is negative. Wont ever use google for anything agian. But Kit is my friend. Grant Mars
Thanks for taking the time to share this feedback! I'm sorry to hear about this negative experience you had with the Google Shopping app.
Billing for ad spends are handled entirely by Google, while Shopify is responsible for facilitating the campaign creation. That said, we’re always working to improve the workflow and clarity of our apps, so I’ve followed up with you via email to log your feedback with our development team. - Lauren, Shopify Support
Its so complicated and confusing. It costs a lot of money and it take bachelors degree to understand their terms and policies which you will always run into an issue and get your account suspended for no reason. Definitely not a good way for the average person to work with.
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding the Google channel app. While Google determines when an account is suspended, we definitely want to make sure that you get the support you need so that you can request a review of your account. I'll be sending an email out to help where I can.
- Nate | Shopify
its okay. just started to use it . so time will tell. hopefully everything will work out well. so excited
Hi there!
Nidhi here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Love that you are excited to get started with advertising on Google's networks and I'm curious to hear how the channel is working out for you so far! I will be following up with you via email to open up a line of communication and to offer any assistance you might need. Talk soon!
Nidhi | Shopify
Comecei a usar hoje essa aplicativo, ainda não tenho informações suficientes para saber a sua funcionalidade.
Total disaster!
No, it doesn’t carry over your existing meta data, and if you already use AdWords run away. It will destroy any campaigns you have.
Its cost us thousands in lost sales, and I could cry or kill.
Just started using it so won't know until it's tested properly - doesn't auto sync shipping settings
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with automatic shipping rates. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify