Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

December 31, 2019

everything was fantastic except for the fact some nosy person tried phishing me for some reason through google ads. I shouldve known. I'm telling you there is NOBODY to trust anymore. Sleeping with he enemy.

Peyton4
United States
13 days using the app
April 27, 2020

Easy to install, can’t make much comments as I’ve only just downloaded it. Will comment again within a few weeks.

East Dulwich Medical Supplies
United Kingdom
11 months using the app
Google LLC replied April 30, 2020

Hi there, I'm Jonathan and I'm a member of Shopify's support team!

Thanks for downloading the app, it's a great way to market your business. I'm going to follow up with you and see if you need any help setting it up! Look out for that message.

Talk soon,

Jonathan E. | Shopify Support Guru

November 27, 2022

it's so long since we told them our problem but never received any solution from Google. when we call them they always connect us with the wrong team then they waste time we also requested a call but I never received a call from the right team. in the call they said we are not the right team to solve your problem. it's 4 months we all accounts are suspended without any reason. it's business you run ads you get traffic and sale. and we run daily 1000s of USD ads up to 17k clicks, up to 10k active users in the last 30 days on Google ads and still are not able to run Remarketing ads because we receiving in GA4 audiences and Google ads Audience and they tried to solve our problem because it's up 4month's since we asked to google to solve our problem. now we deleted the app. The most Importing thing You all need to know in one email google team said to me you agree when you open a merchant account and so we suspend your account without telling you the reason. this all sale channel collects your all sale data for free and we pay for ads. ex. if you run ads on google, FB, Twitter, and other platforms they collect all data if you received 1000 users from Google and 1000 users from FB then they both collect 2000 User data from your store You all doing business so you all understand. I don't like this so I am deleting all the sale channels from my store.

Shape Luxury
India
6 months using the app
Google LLC replied November 30, 2022

Hi there,

Nate here from Shopify. Thank you for taking the time to share your feedback regarding your experience with the Google channel app. We certainly want to make sure that you get the support you need, and address any concerns. I'll be sending an email out to open up the lines of communication and help wherever I can.

Nate | Shopify

October 7, 2023

Finally good through it.

Mindless Shoppers
Australia
6 months using the app
December 2, 2019

I like Google Shopping. It easy way to get more sale with my store. and it easyy convert that other ads.

Smart Accessories Shop
United States
13 days using the app
Edited June 16, 2020

Its user friendly and self explanatory. Did not have a hard time navigating and working with the app. Still have some learning to do.

Greater Himalayan Honey
United Arab Emirates
6 months using the app
September 9, 2020

A bit cumbersome to set up but if it worked out, it works quite well. Well us free of charge. Its really Great

Best4software
Germany
13 days using the app
August 20, 2020

Well I am starting. I just signed up, but that it was pretty easy signing up. Will see how it goes.

Face&Lace
Senegal
13 days using the app
Edited November 5, 2019

I just signed up. I will let you know when I use it. jjjjjjsjjjsjsjjsjsjjsjsjjsjsjsjjsjsjjsjsjjsjsj

Viva Wellness Boutique & Spa
United States
6 months using the app
Edited January 27, 2020

They made this process very easy and showed me everything step by step! I absolutely love it and would highly recommend it! It was also very easy to add the account to my iPad!

Savvygifting
United States
13 days using the app