Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited January 27, 2020

They made this process very easy and showed me everything step by step! I absolutely love it and would highly recommend it! It was also very easy to add the account to my iPad!

Savvygifting
United States
13 days using the app
November 6, 2020

This is a very valuable app. It really helps to connect and integrate services and customize to requirements

HerbistanCBD
Germany
6 months using the app
January 25, 2020

This app was working great! But after a few months, the feed no longer synced with Google Shopping Actions. I have repeatedly contacted support and technical team. They have been no help at all. Very frustrating!

Exclusive Beauty Club
United States
12 months using the app
Google LLC replied January 30, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

I'm sorry to hear that you reached out to our support team and didn't get the information you were looking for. I hope that I'll be able to shed some light on the Shopping Actions error for you!

I'm going to follow-up with you via e-mail and provide that information. Be sure to look in your Junk Mail for that!

I look forward to speaking with you,

Jonathan - Shopify Support

October 3, 2018

My god, this is a joke? This app has to be the worst thing I have ever come across. The aim is here is for you to run a campaign thru Shopify with one click. But by doing this you can't pick the products, or categorize your products to add to the campaign. It is absolutely pointless. For you to add certain products to a campaign you would have to create separate campaigns for each product as they are on different pages when selecting the products... derrrr haha! Back to the drawing board for Google Shopping. Hopefully, someone with half a brain will build this app next time.

Harem Garden
Thailand
6 months using the app
October 18, 2023

perfec app easy to install

Hair Watt Hub
Georgia
12 days using the app
February 7, 2021

its easy to use and very helpful. I got it to use it for my business. so far so good. I would recommend to anyone! you will like it!

visionprintclothing
United States
6 months using the app
April 8, 2020

So far so good.Quick to set up ..but only after going over all the apps that utilise this one .. bit of a slow process .

Britannia Elite supplies
United Kingdom
13 days using the app
March 31, 2018

The new Google Shopping "app/feed" is a total joke! Completely useless! Why fix or change something that worked relatively well?
1. Does not appear to sync.
2. Items with Barcodes/GTIN's applied, still "Not Approved".
3. Items with no Barcodes/GTIN's applied, "Approved".
4. No way to search the "Approved, Not Approved, Pending" lists in the app/feed.
5. Cannot export the "Approved, Not Approved, Pending" lists.
6. Should be able to access Google Shopping settings at the product level in Shopify. You cannot. Instead you have to manually scroll through lists in the app/feed to find an item.

Is this a Shopify April fools joke? How can a "developer" look at this app/feed and approve it? Unbelievable.

Dynamic Lighting
United States
6 months using the app
Edited November 7, 2021

3 weeks waiting for google to approve my products, but I keep getting errors even if everything is well set up. No support from shopify - they send me to google, but google sends me back to shopify. This app is a joke.. and is also not well documented. You have to blindly guess where every issue is coming from, optional fields are actually mandatory fields (you will find this on your own time..), and the bulk editor for google fields is a joke - you have to go page by page in order to find a product that needs a option checked for google.

Floraria Secret Garden (SG)
Romania
6 months using the app
Google LLC replied November 9, 2021

Hi there,

William here a support specialist with Shopify. I see from your review that you've had some trouble getting your products approved and using the bulk editor. I also understand that the level of support you received was not at the standard you were expecting. I'm going to reach out to you via email to discuss the account specific details, please look out for my email.

William | Shopify Support Specialist

April 3, 2020

I like this app. I like the step by step instructions. It is very easy to use for my coffee business.

Malcolm Dubois
United States
13 days using the app