Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

November 30, 2019

It is easy t use and help me to resolve my problemkkkkjkjkmnkkjmkmkmkmkjkjkjkjkjkjnjjhhbhhgvghvggvcgfcfcfcfcfcfc

Amazon marketing.com
United States
11 days using the app
Edited February 7, 2020

I set up this account to be able to select new products for my store I deleted many products that have never sold and want to add new ones to take there place. I will be deleting more from other wholesalers soon. It was so EASY to set up! Thank you Google! Love my Google Chrome! So easy to navigate and link apps to it.

bellesaccents.com
United States
11 days using the app
July 3, 2020

Decent, very handy for setting up your store even if you didn't use the google channel app, very good suggestions and walk through guide.

Blue Box Medical Supplies
United Kingdom
11 days using the app
April 6, 2021

I’m trying to fix the issues within my store so that Google Merchant and Google Ads will be fixed and hopefully unsuspended by not being able to access the Google Channel through Shopify this is make my job MUCH harder. Getting someone to help with the issues that are going to on with the approval of products so it’s not “Misleading” is impossible. If someone can help us out that would be great.

Northeastern Designs
United States
5 months using the app
March 7, 2019

This ain't it chief. It truly astounds me that Google can't even build a functioning integration with Shopify without breaking your Google Merchant account. It's even more astounding that there are plenty of independent teams that can build something that not only works, but works extremely well

yrGear Australia
Australia
5 months using the app
Google LLC replied April 3, 2019

Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support

Edited April 11, 2021

I used this app to get started on the GOOGLE channel but always had difficulties being accepted. I then went into BUY GOOGLE and Free Listings GOOGLE through my GOOGLE Merchant account and finished setting everything up there. After being approved, I went back to my Shopify account and then was able to complete the integration using the Shopify app. I really don't know what caused the difficulties, but just wanted to relate my experience. All Best, b

bhwydesigns...luxurious gemstone jewelry
United States
9 months using the app
January 23, 2018

Make this available to EU! I now can't use this platform after removing the old version meaning I am loosing out on many sales! Another reason why I am going to be leaving Shopify. Terrible that it is only available to the US!

Urban Society Clothing
United Kingdom
5 months using the app
August 9, 2020

Tracked conversions in google ads will automatically disappear?

Any reason why?

luckytrendz
Australia
5 months using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

Edited January 20, 2020

I used the app and it helped me to connect my Shopify store. I hope I start making some money. Thank you!

Flexible Sound
United States
11 days using the app
January 29, 2020

The google shopping app works well enough for starters and people just testing the waters. It's a low-effort app to push a micro to small catalog without much modification.

It's probably good enough for anyone with under 100 products who own their catalog and have good, clean data in it.

Otherwise, I recommend going with a paid solution that offers more customization/optimization capabilities.

latetrick.com
United States
9 months using the app
Google LLC replied February 1, 2020

Hi there, my name is Jonathan and I am member of Shopify's support team!

Thank you for your feedback, we really appreciate hearing from people who use this app!

If you don't mind, I'm going to follow up with you via e-mail to get additional context to this feedback so I can share it with my team of developers. Look out for that message!

I look forward to speaking to you soon!

Jonathan - Shopify Support